Transporter - Bilingual - Spanish/English -JOR

National Youth Advocate Program•Chicago, IL

About The Position

The Transporter Specialist for NYAP’s La Jornada Program, which focuses on transitional foster care (TFC), coordinates transportation and physically escorts children who arrived in the United States without a parent or legal guardian as they travel toward reunification with sponsors. The role includes accompanying and supervising youth during routine and emergency appointments, medical and clinical transportation, and reunification travel. Out-of-state travel may be required for reunification efforts, and the schedule varies according to transportation needs.

Requirements

  • High school diploma or GED.
  • Experience working with at-risk youth.
  • Fluency in both English and Spanish.
  • Excellent time-management and organizational skills.
  • Excellent written and oral communication skills.
  • Pass an agility and strength evaluation.
  • Be at least 21 years old and have a valid state driver’s license, reliable personal transportation, automotive insurance, and a good driving record.
  • Maintain minimum automobile insurance coverage of $100,000/$300,000 bodily liability coverage.
  • Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
  • Ability to travel out of state up to 40%–50% for reunification efforts.
  • Ability to work a variable schedule and be flexible according to transportation needs.
  • Ability to perform physical interventions with youth when necessary.
  • Ability to walk and stand for prolonged periods, and potentially run and climb flights of stairs.
  • Ability to frequently lift and/or move up to 50 pounds and occasionally more than 100 pounds.
  • Ability to use manual dexterity and tactile, visual, and audio acuity; perform repetitive motions; and sustain visual and mental effort.
  • Ability to sit for extended periods while driving and travel frequently as program demands require.
  • Excellent customer service and communication skills; cultural sensitivity; and the ability to work independently and as part of a team.
  • Ability to support agency goals, colleagues, and ORR liaisons, and to work respectfully and sensitively with people from diverse backgrounds.

Responsibilities

  • Coordinate transportation, plan and navigate destinations, and escort and supervise youth during travel to scheduled and emergency appointments.
  • Coordinate medical transportation with the Charge Nurse and clinical transportation with clinical staff.
  • Coordinate reunification transportation with the team.
  • Track and assign doctor appointments through supervisors, and attend weekly supervisor meetings.
  • Maintain a daily roster of transportation times, dates, destinations, transporters, and duration.
  • Document missed appointments and unusual events for the Management Team.
  • Track and schedule weekly group outings using the transportation outing schedule.
  • Maintain cell phone numbers for staff assigned to transport.
  • Inspect, clean, and maintain assigned vehicles; check for damage, required equipment, and safe operating condition.
  • Ensure vehicles are fueled and maintain security of vehicles and keys.
  • Report vehicle needs and damage to maintenance and track vehicle repairs.
  • Maintain notebooks and inspect logs for completion and accuracy.
  • Provide safety training to new hires every three weeks.
  • Collect and track safety checklist sheets and provide weekly reports.
  • Complete required Crisis Prevention Institute (CPI) and CPR training.
  • Perform other duties as assigned.

Benefits

  • 33 paid days off each year: 11 holidays and 22 days of PTO.
  • Healthcare benefits for employees and their families.
  • Pet insurance with discounts and reimbursements.
  • 401(k).
  • Summer hours off, including half-day Fridays and work-anniversary trips.
  • Mileage reimbursement.
  • Phone allowance.
  • Student loan repayment assistance.
  • CEUs and ongoing training and education.
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