Transporter - Bilingual - Spanish/English - JOR

National Youth Advocate Program•Duluth, GA

About The Position

The Transporter Specialist for the La Jornada Program, which focuses on transitional foster care (TFC), coordinates transportation and physically escorts children who fled their country of origin and arrived in the U.S. without a parent or legal guardian as they travel toward reunification with sponsors. The role includes coordinating and supervising youth during transportation to scheduled and emergency appointments, group outings, and reunification travel. The position requires frequent travel, including out-of-state travel for reunification efforts, and a flexible schedule based on transportation needs. The Transporter also supports vehicle safety and upkeep, maintains transportation and appointment records, provides safety training to new hires, and reports missed appointments, unusual events, and vehicle issues. The role requires completing CPI and CPR training and may involve physical interventions with youth when necessary. The position is part of the National Youth Advocate Program, whose mission is to support children, youth, and families through services including prevention/intervention, positive youth development, out-of-home placement, and reunification/permanency.

Requirements

High school diploma or GED.
Experience working with at-risk youth.
Fluency in English and Spanish is required.
Excellent time-management and organizational skills.
Excellent written and oral communication skills.
Pass an agility and strength evaluation.
Be at least 21 years old and have a valid state driver’s license, reliable personal transportation, and a good driving record.
Maintain automobile insurance with minimum coverage of $100,000/$300,000 bodily liability coverage.
Proficiently use desktop and laptop computers, smartphones, tablets, printers, fax machines, and photocopiers, as well as word-processing, spreadsheet, and database software.
Demonstrate excellent customer-service and communication skills, cultural sensitivity, enthusiasm, and the ability to work independently and as a team member.
Work respectfully and effectively with people from diverse cultural, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.
Be able to travel out of state up to 40%–50% for reunification efforts and have schedule flexibility based on transportation needs.
Meet the physical demands of the role, including prolonged walking and standing, physical agility, possible running and climbing stairs, participation in physical interventions when necessary, and lifting or moving loads as described in the posting.

Responsibilities

Perform work consistent with the National Youth Advocate Program’s mission, values, and philosophies.
Coordinate transportation, plan and navigate destinations, and escort and supervise youth during travel to scheduled and emergency appointments.
Coordinate medical transportation with the Charge Nurse, clinical transportation with clinical staff, and reunification transportation with the team.
Track and assign doctor appointments through supervisors, attend weekly supervisor meetings, and maintain a daily roster of transportation times, dates, destinations, transporters, and duration.
Document missed appointments and unusual events for the Management Team.
Track and schedule weekly group outings using the transportation outing schedule.
Maintain contact information for staff on transport.
Ensure daily cleanliness and upkeep of assigned campus vehicles, including inspecting cleanliness, damage, equipment, and safe operation.
Ensure vehicles are fueled and maintain security over vehicles and keys.
Report vehicle needs and damage to maintenance and track vehicle repair issues.
Maintain notebooks and inspect logs for completion and accuracy.
Provide safety training to new hires every three weeks.
Collect and track safety checklist sheets and provide a weekly report.
Complete required Crisis Prevention Institute (CPI) and CPR training.
Perform other duties as assigned.