Transporter - Bilingual - Spanish/English -JOR

National Youth Advocate Program•Aurora, CO

About The Position

The Transporter Specialist for NYAP’s La Jornada Program, which focuses on transitional foster care (TFC), coordinates transportation and physically escorts children who have fled their country of origin and arrived in the United States without a parent or legal guardian as they continue their journey to reunite with sponsors. The role supports safe, reliable transportation and care for youth, including travel to scheduled and emergency appointments and reunification destinations. The position requires out-of-state travel for reunification efforts and a flexible schedule that varies according to transportation needs.

Requirements

  • High school diploma or GED.
  • Experience working with at-risk youth.
  • Fluency in both English and Spanish.
  • Excellent time-management and organizational skills.
  • Excellent written and oral communication skills.
  • Pass an agility and strength evaluation.
  • Be at least 21 years of age.
  • Have a valid state driver’s license, a reliable personal vehicle, and a good driving record.
  • Maintain automobile insurance with at least $100,000/$300,000 bodily liability coverage.
  • Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
  • Be able to work effectively independently and as a team member and support agency goals, colleagues, and ORR liaisons.
  • Demonstrate customer service skills, communication skills, cultural sensitivity, and initiative.
  • Be able to work respectfully and sensitively with people from varied cultural, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.
  • Be able to travel out of state up to 40%–50% for reunification efforts.
  • Be flexible with a schedule that varies according to transportation needs.
  • Be able to walk and stand for prolonged periods, demonstrate physical agility, and potentially run and climb flights of stairs.
  • Be able to participate in physical interventions with youth when necessary.
  • Frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.

Responsibilities

  • Perform work consistently with the National Youth Advocate Program’s mission, values, and philosophies.
  • Coordinate transportation, organize and navigate destinations, and physically escort and supervise youth during transit to scheduled and emergency appointments.
  • Coordinate medical transportation with the Charge Nurse and clinical transportation with clinical staff.
  • Coordinate reunification transportation with the team.
  • Track and assign doctor appointments through supervisors and attend weekly supervisor meetings.
  • Maintain a daily roster of transportation times, dates, destinations, transporters, and trip durations.
  • Document missed appointments and unusual events and provide the information to the Management Team.
  • Track and schedule weekly group outings using the transportation outing schedule.
  • Maintain cell phone numbers for staff who are transporting youth.
  • Keep assigned campus vehicles clean and maintained by inspecting cleanliness, damage, required equipment, and safe operation.
  • Ensure vehicles are fueled and maintain security of vehicles and keys.
  • Report vehicle needs and damage to maintenance and track repair issues.
  • Maintain notebooks and inspect logs for completeness and accuracy.
  • Provide safety training to new hires every three weeks.
  • Collect and track safety checklist sheets and provide a weekly report.
  • Complete Crisis Prevention Institute (CPI) and CPR training.
  • Perform other duties as assigned.

Benefits

  • 33 paid days off each year, consisting of 11 holidays and 22 days of PTO.
  • Healthcare benefits for employees and their families.
  • Pet insurance with discounts and reimbursements.
  • 401(k).
  • Summer hours off, including half-day Fridays and work anniversary trips.
  • Mileage reimbursement.
  • Phone allowance.
  • Student loan repayment assistance.
  • CEUs and ongoing training and education.
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