Transporter Rotating Shifts

Trinity Health•MMCIA - MercyOne Des Moines Medical Center Central IA, IA

About The Position

Transports or escorts patients and families throughout the medical center to support timely delivery for testing, transfers between units, or discharge. The role is responsible for safe patient transport, including moving patients and their belongings, equipment, supplies, and medical records between departments. The transporter supports patient safety, responds to requests, maintains equipment and the physical environment, and follows applicable medical center policies and regulatory requirements. Employees are expected to abide by and promote Mercy Medical Center’s mission and core values, comply with its standards of conduct and policies, and follow applicable security requirements when accessing confidential information. The position requires successful completion of transporter training and competencies. Basic Life Support certification and population-specific mandatory reporter training must be completed within the stated timeframes after hire. The work involves frequent patient contact and physical activity, including standing, walking, pushing, pulling, and lifting. When a patient cannot function independently, or an object weighs more than 50 pounds, a mechanical or assistive device and/or additional personnel must be used. The role may involve exposure to infectious materials, temperature extremes, chemical cleaners, chemotherapy spills, radioactive materials, sharp instruments, and varying noise levels. Protective equipment such as a facemask, gown, and/or gloves may be required.

Requirements

Must be at least 16 years of age.
Obtain Basic Life Support certification within six weeks of hire. Acceptable credentials include American Red Cross CPR/AED for the Professional Rescuer or American Heart Association Basic Life Support for Healthcare Providers.
Provide proof of completion of mandatory reporter abuse training specific to the population served within three months of hire.
Successfully complete transporter training and competencies.
Use a mechanical or assistive device and/or additional personnel when a patient is unable to function independently; use additional equipment or personnel for objects requiring a lift of more than 50 pounds.
Maintain courtesy and cooperation with coworkers, patients, and visitors and satisfactory job performance in a stressful hospital environment.
Adapt to people’s needs and requests and accept responsibility for directing, controlling, or planning activities such as patient transfers.

Nice To Haves

Medical terminology knowledge.
Healthcare experience.
Basic computer skills.

Responsibilities

Assume responsibility for safe patient transport from pickup through delivery to the receiving department or discharge.
Prepare for and transport patients, patient belongings, equipment, supplies, and medical records to and from departments.
Transfer patients to and from carts, beds, and wheelchairs using appropriate equipment and safe techniques; assist with patient lifts and moves as requested by Mercy staff.
Document work activities according to policy and procedure.
Respond appropriately to patient requests and follow applicable policies and procedures.
Observe and report pertinent patient and family information to clinical or testing-site personnel to promote patient safety, including IV pump alarms.
Provide information and directions to visitors, patients, and staff as needed.
Clean and properly store equipment; maintain a clean, stocked, and orderly physical environment.
Comply with OSHA, The Joint Commission, infection-control, and other pertinent regulatory requirements and guidelines.
Report physical-environment and safety issues to the appropriate department or Safety Officer.
Use software, pagers, phone systems, and other resources appropriately and according to policy to respond to service requests in a timely manner.
Demonstrate knowledge of department, floor, and unit locations throughout the facility and use supplies, time, and equipment efficiently.
Perform basic maintenance of wheelchairs and carts.
Escort patients, families, or others to requested locations as needed.
Perform other tasks as assigned.