Transporter - Bilingual - Spanish/English - JOR

NATIONAL YOUTH ADVOCATE PROGRAM•Duluth, GA
•$43,918 - $43,918•Onsite

About The Position

The Transporter Specialist for NYAP’s La Jornada Program, which focuses on transitional foster care (TFC), coordinates transportation and escorts children who have arrived in the United States without a parent or legal guardian as they travel to be united with sponsors. The role includes arranging and navigating travel, supervising youth during routine and emergency trips, and coordinating transportation with medical, clinical, and reunification teams. The position requires frequent travel, including out-of-state travel for reunification efforts, and a flexible schedule based on transportation needs. The Transporter also supports campus vehicle safety and upkeep, maintains transportation and appointment records, and provides safety training to new hires. The role involves physical activity and the ability to participate in physical interventions when necessary. Candidates must pass an agility and strength evaluation and complete Crisis Prevention Institute (CPI) and CPR training. NYAP serves children, youth, families, and communities through prevention and intervention, positive youth development, out-of-home placement, and reunification and permanency services. The organization states that it is an equal opportunity employer committed to diversity and an inclusive environment.

Requirements

  • High school diploma or GED.
  • Experience working with at-risk youth.
  • Fluency in both English and Spanish is required.
  • Excellent time-management and organizational skills.
  • Excellent written and oral communication skills.
  • Pass an agility and strength evaluation.
  • Valid state driver’s license, reliable personal transportation, automotive insurance, and a good driving record.
  • Minimum automobile insurance coverage of $100,000/$300,000 bodily liability coverage.
  • Must be at least 21 years of age.
  • Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
  • Excellent customer service and communication skills.
  • Sensitivity to cultural diversity and ability to work respectfully and effectively with people from varied cultural, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.
  • Ability to work independently and as a team member, follow a team concept, and support agency goals, colleagues, and ORR liaisons.
  • Ability to travel out of state up to 40%–50% for reunification efforts.
  • Ability to meet the physical demands of the role, including prolonged walking and standing, physical agility, occasional running and climbing stairs, physical interventions when necessary, and lifting or moving up to 50 pounds frequently and more than 100 pounds occasionally.
  • Complete Crisis Prevention Institute (CPI) and CPR training.
  • Flexible schedule, with hours varying according to transportation needs.

Responsibilities

  • Coordinate transportation, organize and navigate travel destinations, and physically escort and supervise youth during travel to scheduled and emergency appointments.
  • Coordinate medical transportation with the Charge Nurse, clinical transportation with clinical staff, and reunification transportation with the team.
  • Track and assign doctor appointments through supervisors and attend weekly supervisor meetings.
  • Maintain a daily roster documenting times, dates, destinations, transporters, and transport duration.
  • Document missed appointments and unusual events for the Management Team.
  • Track and schedule weekly group outings using the transportation outing schedule.
  • Maintain cell phone numbers for staff on transport.
  • Ensure assigned campus vehicles are clean, undamaged, properly equipped, and safe to operate; ensure vehicles are fueled and maintain security of vehicles and keys.
  • Report vehicle needs and damage to maintenance and track vehicle repair issues.
  • Maintain notebooks and inspect logs for completion and accuracy.
  • Provide safety training to new hires every three weeks.
  • Collect and track safety checklist sheets and provide a weekly report.
  • Perform other duties as assigned.

Benefits

  • 33 paid days off each year: 11 holidays and 22 days of PTO.
  • Healthcare benefits for employees and their families.
  • Pet insurance with discounts and reimbursements.
  • 401(k).
  • Summer hours off, including half-day Fridays and work anniversary trips.
  • Mileage reimbursement.
  • Phone allowance.
  • Student loan repayment assistance.
  • CEUs and ongoing trainings and education.
  • Competitive salaries and benefits.
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