Transporter - Bilingual - Spanish/English - JOR

National Youth Advocate Program•Roselle, IL

About The Position

The Transporter Specialist for NYAP’s La Jornada Program, which focuses on transitional foster care (TFC), coordinates transportation and escorts children who arrived in the United States without a parent or legal guardian as they travel toward reunification with sponsors. The position involves coordinating and supervising transportation to scheduled and emergency appointments, group outings, and reunification destinations. Out-of-state travel for reunification efforts may be required up to 40%–50% of the time. The role also supports safe and reliable campus transportation by maintaining vehicle cleanliness, equipment, fuel, keys, logs, and repair records. The Transporter provides safety training to new hires, tracks safety checklists, and reports missed appointments or unusual events. The schedule varies according to transportation needs, so flexibility is required. The role requires physical activity and the ability to complete CPI and CPR training.

Requirements

  • High school diploma or GED.
  • Experience working with at-risk youth.
  • Fluency in English and Spanish.
  • Excellent time-management, organizational, written, and oral communication skills.
  • Pass an agility and strength evaluation.
  • Valid state driver’s license, reliable personal transportation, a good driving record, and automotive insurance.
  • Minimum automobile insurance coverage of $100,000/$300,000 bodily liability coverage.
  • At least 21 years of age.
  • Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
  • Excellent customer service and communication skills; cultural sensitivity; initiative; and ability to work independently and as a team member.
  • Ability to support agency goals, colleagues, and ORR liaisons and work respectfully with people from diverse backgrounds.
  • Ability to complete Crisis Prevention Institute (CPI) and CPR training.
  • Ability to travel out of state up to 40%–50% for reunification efforts.
  • Ability to work a variable schedule and maintain flexibility according to transportation needs.
  • Ability to meet the physical demands of the role, including prolonged walking and standing, physical agility, possible running and stair climbing, physical interventions when necessary, and frequent lifting or moving of up to 50 pounds and occasional lifting or moving of more than 100 pounds.

Responsibilities

  • Perform work consistent with NYAP’s mission, values, and philosophies.
  • Coordinate transportation, plan and navigate destinations, and escort and supervise youth during travel to scheduled and emergency appointments.
  • Coordinate medical transportation with the Charge Nurse, clinical transportation with clinical staff, and reunification transportation with the team.
  • Track and assign doctor appointments through supervisors and attend weekly supervisor meetings.
  • Maintain a daily roster of transportation times, dates, destinations, transporters, and trip lengths.
  • Document missed appointments and unusual events for the Management Team.
  • Track and schedule weekly group outings using the transportation outing schedule.
  • Maintain contact information for staff who are transporting youth.
  • Inspect assigned vehicles for cleanliness, damage, required equipment, and safe operation; ensure vehicles are fueled and secure vehicle keys.
  • Report vehicle needs and damage to maintenance and track repair issues.
  • Maintain notebooks and inspect logs for completion and accuracy.
  • Provide safety training to new hires every three weeks.
  • Collect safety checklist sheets, track them, and provide weekly reports.

Benefits

  • 33 paid days off each year: 11 holidays and 22 days of PTO.
  • Healthcare benefits for employees and their families.
  • Pet insurance with discounts and reimbursements.
  • 401(k).
  • Summer hours off, including half-day Fridays.
  • Work anniversary trips.
  • Mileage reimbursement.
  • Phone allowance.
  • Student loan repayment assistance.
  • CEUs and ongoing training and education.
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