Transportation Supervisor (Full-Time)

Great Lakes Wine and Spirits • Grand Rapids, MI

11d • Onsite

About The Position

Great Lakes Wine & Spirits is hiring a Transportation Supervisor for its warehouse in Grand Rapids. The role oversees daily transportation and warehouse activities, supports route execution and customer service, and supervises direct reports. The supervisor may cover delivery routes as needed and is responsible for employee scheduling and attendance processes, timekeeping, training, performance management, safety, and vehicle readiness. The position works Tuesday through Friday, with start times varying around 5:30 a.m. Holidays and weekend shifts may be required depending on business needs.

The position is physically demanding and based in a warehouse environment. Duties include separating and loading cases and may require regularly lifting up to 45 pounds. The employee may encounter moving mechanical parts, vibration, and loud noise, and may need to drive on the road in all weather conditions to deliver orders. Courteous and respectful interactions with others are required.

Requirements

• At least 21 years of age.
• Chauffeur license.
• CDL A or B license with airbrake endorsement.
• At least 2 years of driving experience in CDL box trucks with airbrakes.
• Willingness to work in all weather conditions.
• Willingness to take direction and work independently.
• Ability to regularly lift up to 45 pounds.
• Acceptable driving record and commitment to maintaining a safe driving record.
• Ability to pass a DOT physical and obtain a DOT card through GLWAS.
• Ability to pass pre-employment screening, including a full background check, 10-panel drug test, and agility test.
• Adhere to the employee policy manual, applicable contracts, signed agreements, and work rules.
• Cooperate with GLWAS management and staff.
• Follow MLCC rules and regulations applicable to the position.
• Use alcohol responsibly when related to business activities.

Nice To Haves

• Hi-Lo experience.
• Experience operating GPS and handheld devices.

Responsibilities

• Open, close, and secure work areas or buildings as required by policy.
• Assist shuttle drivers with breakdown and handling of inbound and outbound loads.
• Ensure all routes go out and cover routes as needed, including delivering a route when required.
• Manage incoming calls and emails and assist with resolving issues.
• Maintain accurate customer information in routing and business systems.
• Ensure customer satisfaction and efficient route execution.
• Assist with route reconciliation when needed.
• Monitor and address product returns to the warehouse.
• Monitor and mitigate breakage, overtime, and excessive or inappropriate supply usage.
• Follow safety and security guidelines, including cleanliness, PPE, safe biomechanical motions, hazard awareness, Hi-Lo licensing, and prevention of suspicious activity and theft.
• Prepare bills of lading for transfers to other facilities accurately and on time when needed.
• Manage customer-door operations, including sorting product, verifying order accuracy and condition, handing product to appropriate recipients, and collecting payment or signatures.
• Survey the work area daily and identify and correct issues that could impede delivery effectiveness or customer-door operations.
• Monitor employee attendance, review the call-off line, log attendance, and issue discipline as appropriate.
• Maintain working knowledge of relevant union contracts, policy manuals, and essential equipment.
• Maintain timekeeping systems and record pertinent payroll and employee information, including verifying punches, approving overtime, and recording leave through daily and weekly inputs.
• Manage hiring and discharge processes for direct reports with support from the Transportation Manager.
• Prepare reports and send them to management.
• Complete injury and disciplinary forms promptly in accordance with company protocols.
• Train, coach, evaluate, and counsel subordinates so they understand their assigned work and perform it correctly, efficiently, and safely.
• Conduct team meetings on topics delegated by the Transportation Manager.
• Monitor and maintain employee engagement through recognition and accountability for performance.
• Communicate safety guidelines to direct reports and ensure they are followed.
• Ensure vehicles assigned to direct reports are maintained, available, and functioning properly.
• Deliver orders to accounts as needed.

Benefits

• $58,000 per year.
• 6 paid holidays.
• Vacation and personal time.
• Competitive health benefit packages, including medical, dental, and vision coverage.
• Eligible for 401(k) contributions upon date of hire.
• Voluntary life insurance and disability coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed