Transportation & Staffing Manager, Strategic Accounts

PRA Business Events•,

21d•$70,000 - $90,000•Remote

About The Position

The Transportation & Staffing Manager (TSM) is a key member of PRA’s Strategic Account Team, which supports signature clients with a seamless and consistent experience across destinations. The TSM oversees transportation programs for key accounts and helps ensure excellence in program design, planning, and delivery. The role combines account management, proposal development, transportation logistics, supplier and field-staff management, on-site operations, and financial oversight. This remote role requires 35–50% travel, including travel multiple times per quarter to engage with key accounts and support program execution. Applicants must be based near a major airport. The position requires adapting to different time zones and balancing strategic account work with hands-on event operations. On-site work can involve extended periods on your feet, frequent movement between event locations and operational areas, and lifting or carrying items weighing up to 50 pounds as needed.

Requirements

Ability to travel 35–50% and multiple times per quarter; applicants must be based near a major airport.
Ability to manage large-scale projects for key clients across multiple locations in collaboration with cross-functional teams.
Ability to expand existing customer relationships by understanding client needs, proposing solutions, and ensuring seamless delivery.
Ability to balance strategic thinking with hands-on execution across key accounts.
Ability to manage competing priorities across multiple functions and adapt to different time zones.
Ability to remain on your feet for extended periods, move frequently between event locations and operational areas, and lift and carry items weighing up to 50 pounds as needed.
Excellent verbal and written communication, analytical, and presentation skills.
Decision-making, problem-solving, and negotiating skills, with strong attention to detail.
Microsoft Excel skills for transportation program data management.

Nice To Haves

Experience in all aspects of event operations, including planning, costing, vendor relations, logistics, on-site operation, and post-program closeout.
Strong interpersonal skills and the ability to collaborate with multiple cross-functional partners throughout program development and operation.

Responsibilities

Manage and maintain relationships with key accounts in collaboration with the assigned Global Account Director.
Support organic growth within key accounts through proactive account planning and strategic relationship management.
Collaborate with the team to design, develop, and execute efficient, cost-effective transportation plans and proposals that meet client objectives and PRA processes and brand standards.
Oversee complex quoting and budget development, identifying efficiencies and cost savings for events.
Research, develop, and maintain relationships with suppliers and partners.
Assist with planning, logistics, scheduling, and on-site execution of transportation programs, including arrivals, departures, shuttles, and special events.
Oversee on-site transportation services, including vehicle staging, routing, dispatch coordination, service schedules, and real-time operational adjustments.
Assist with transportation data management, including arrival and departure manifests and shuttle programming, using Microsoft Excel.
Source, negotiate, contract, and manage transportation providers and other suppliers to meet service, pricing, and operational requirements.
Manage program changes with suppliers and internal partners during planning and on-site operations.
Maintain a pool of subject matter expert field staff and staff projects according to availability and required skill sets.
Prepare, distribute, and review program information and provide direction to field staff.
Process and manage field-staff compensation, including timesheets, expense reports, and pay rates.
Conduct pre-con meetings with clients and hotels to review confirmed program details.
Manage all components of on-site program operations.
Drive program profitability and meet gross profitability targets.
Manage submission and receipt of client program deposits according to contract terms throughout the program lifecycle.
Complete the post-operation program closeout process in a timely manner and according to PRA protocol.
Travel multiple times per quarter to engage with key accounts, support strategic initiatives, and ensure successful program execution.
Manage competing priorities across functions and coordinate proposals, planning, on-site execution, and program reconciliation.
Work across different time zones to assist team members and clients.