Transportation Senior Analyst, Supplier & Retailer Appointment

Exol•Brooksville, FL

23d•$77,000 - $105,600•Onsite

About The Position

Exol is seeking a Transportation Senior Analyst, Supplier & Retailer Appointment to coordinate pickup and delivery appointments for an assigned DC/POD. The role is the primary transportation contact for suppliers, delivery locations, retailer scheduling teams, and related stakeholders, ensuring appointment windows support the approved transportation plan and customer commitments. The Analyst uses Manhattan TMS, retailer and supplier portals, and related operating systems to request, confirm, maintain, and communicate appointments; resolve scheduling conflicts; and protect shipment flow from pickup readiness through final delivery. The role requires organization, customer-facing communication, urgency, accuracy, and disciplined follow-through. It is based in Tampa, Florida, and may require up to 25% travel. The employee must have a valid driver’s license and be able to drive and/or fly to client and other customer locations. Employees are responsible for owning a credit card and managing expenses personally, with reimbursement on a bi-weekly basis. Exol provides outsourced warehouse services and specializes in automated warehousing solutions, supporting the movement of goods in cases and pallets across wholesale, retail, and general merchandising sectors. Exol is an independently managed joint venture between Symbotic and SoftBank. The posted base salary range is $77,000–$105,600; actual base pay may vary based on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401(k), PTO, and/or other benefits.

Requirements

Bachelor’s degree in Supply Chain, Logistics, Business, Operations, or a related field preferred, or equivalent industry experience.
At least 5 years of experience in transportation scheduling, appointment management, logistics coordination, transportation operations, or customer service.
Working knowledge of pickup and delivery appointment processes and time-sensitive transportation execution.
Experience using transportation management systems, scheduling platforms, ERP systems, or similar operational tools.
Strong communication, organization, attention to detail, and problem-solving skills.
Proficiency with Microsoft Excel, Outlook, and other collaboration tools.
Valid driver’s license and ability to drive and/or fly to client and other customer locations.

Nice To Haves

Experience supporting retailer consolidation, cross-dock, multi-stop, inbound, or appointment-driven transportation operations.
Experience with Manhattan TMS, retailer scheduling portals, or supplier appointment systems.
Familiarity with EDI/API-enabled scheduling workflows, Proof of Delivery requirements, detention drivers, and transportation service metrics.
Experience working in high-volume transportation, logistics, 3PL, or retail supply chain environments.

Responsibilities

Coordinate supplier pickup scheduling and shipment readiness, validate load requirements, and address scheduling risks to support transportation plan execution.
Oversee retailer appointment scheduling, delivery requirements, and compliance with customer-specific receiving processes and constraints.
Align transportation schedules with operational plans, maintain data accuracy in Manhattan TMS, and proactively address appointment and shipment exceptions.
Resolve and oversee transportation scheduling and delivery exceptions, lead recovery actions, and drive operational improvements through issue resolution and root cause analysis.
Communicate shipment status and risks, track appointment performance, and support continuous improvement initiatives to improve service reliability.