Senior Transportation Analyst

StockX•Detroit, MI

About The Position

The Senior Transportation Analyst uses analytical and quantitative methods to understand, predict, implement, manage, and improve transportation processes. The role leads major projects and/or people toward key objectives and goals, assembles data, makes transportation decisions, identifies problems, and develops solutions that support logistics planning and operations. The analyst builds internal and external relationships to solve problems, uses judgment to devise solutions despite limited information or short deadlines, and works independently with minimal supervision. The position helps ensure transportation services meet or exceed customer needs and business objectives.

Requirements

  • At least 6 years of relevant industry experience, including senior leadership assignments and/or direct people management.
  • Bachelor's degree in Supply Chain, Logistics, Transportation, Operations Management, Business, or a related field.
  • Strategic vision and examples of using existing and emerging technology and transportation services to improve customer experiences and optimize costs.
  • Strong transportation-industry knowledge across all modes, with expertise in eCommerce and small-parcel transportation and international cross-border operational models.
  • Leadership experience managing complex projects and/or people.
  • Strong interpersonal, written, and verbal communication skills, including the ability to work effectively with senior-level individuals and drive transformational change.
  • Ability to identify business needs, build stakeholder relationships, use influence, and execute cross-functional projects.
  • Ability to present findings, make recommendations, and drive decisions.
  • Ability to multitask and work independently with attention to detail and follow-through.
  • Ability to balance priorities and deliver results in a fast-paced, frequently changing environment.
  • Demonstrated analytical, organizational, problem-solving, and creative-thinking skills.
  • Strong customer focus and interest in finding solutions that improve the customer experience.
  • Proficiency with Google and MS Office suites; business intelligence tools such as Tableau or Power BI; data analysis tools such as SQL, R, Python, DBT, and advanced Excel; and specialized tools such as optimization, databases, financial reporting, TMS, and WMS.
  • Experience with structured project-management tools and techniques such as MS Project, Trello, or Visio.

Nice To Haves

  • Master's degree.
  • Familiarity with Operations Research Models.
  • Passion for the company's business model and product categories.
  • Experience with Claude, Gemini, and ChatGPT.

Responsibilities

  • Understand transportation cost elements and carrier rate agreements; review freight charges, investigate cost deviations and root causes, and work with stakeholders to implement process improvements.
  • Collaborate with Finance, Revenue, Operations, and Planning to develop freight cost analytical models and forecasts, and support month-end, quarter-end, and year-end reporting.
  • Analyze freight cost trends, identify improvement opportunities, implement solutions, and report on cost-reduction initiatives.
  • Provide analytical support for carrier negotiations, evaluate and compare offers, assess short- and long-term impacts, and contribute relevant insights to negotiations.
  • Design, maintain, and improve end-to-end logistics KPI monitoring systems, including service-level, carrier-management, cost-efficiency, and process-efficiency metrics.
  • Design and help build automated tools and dashboards to visualize data, and monitor performance of initiatives and processes.
  • Ensure data alignment across company systems and partner platforms by working with carriers and internal stakeholders.
  • Develop business cases for transportation initiatives.
  • Collect, evaluate, analyze, and share data with leadership to support decision-making.
  • Create business requirement documents (BRDs) and functional requirement documents (FRDs) for transportation solution development and implementation with transportation systems.
  • Address unusual circumstances and exceptions using analytical and problem-solving techniques to identify root causes and solutions.
  • Lead major projects and/or people working toward major objectives and goals.

Benefits

  • Medical benefits
  • Dental benefits
  • Equity
  • Discretionary bonuses
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