Transportation Scheduler

Easterseals NH • Manchester, NH

7d • Onsite

About The Position

We are looking for a Transportation Scheduler to join our team! The individual in this position will efficiently schedule and input appointments for new and existing clients, communicate with dispatch and office personnel regarding scheduling issues and concerns and maintain appropriate reports, and provide accurate and timely updates to staff and employee personnel pertaining to changes in client capabilities and requirements.

Requirements

• High School Diploma or GED and related experience
• Excellent administrative, organizational, communication and interpersonal skills
• Relate well with persons with disabilities, employees, contractors and general public
• Proficient computer skills; Microsoft Office and RouteMatch applications preferred
• Have current or able to receive school bus certification
• Valid driver’s license

Responsibilities

• Schedule appointments with new and existing clients while understanding the medical conditions and identifying special requirements necessary to ensure the highest vehicle safety standards.
• Input client data using the current scheduling system.
• Participate in regular quality control meetings.
• Communicate delivery system performance concerns and potential solutions for improvement.
• Extract and manage scheduling information in order to place clients on time-efficient schedules.
• Cross-train to learn and function in dispatch and operations.

Benefits

• Medical, Dental, Vision, Life & Disability
• PTO begins accruing on your first day!
• 10 Paid Holidays – includes a floating holiday of your choice
• 403(b) employer match up to a maximum of 3%
• Tuition reimbursement after one year of employment
• Student loan repayment for qualifying degrees after one year of employment
• Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED