Transportation Operations Specialist

Expeditors • Las Vegas, NV

1d • Onsite

About The Position

The Transportation Operations Specialist works on-site at an Expeditors customer location in the Henderson/Las Vegas area. The role executes standard operational workflows and supports the smooth operation of logistics activities, focusing on issue resolution, operational execution, and carrier and service-provider performance. The Specialist analyzes company and customer needs, researches transportation methods, and resolves operational bottlenecks to support service performance and cost-effective transportation.

The position coordinates transportation for warehouse inbound and outbound activities, manages warehouse and trailer capacity, supports data collection and analysis, and collaborates with customers, carriers, warehouses, vendors, and internal departments. It also supports domestic and international shipments and monitors deliveries to address shipping and receiving issues. The role is full-time, 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• Bachelor's degree or equivalent working experience.
• 2–4 years of experience in supply chain, logistics, and/or transportation.
• Experience with logistics software and systems, such as ERP systems, transportation management systems (TMS), and warehouse management systems (WMS).
• Strong knowledge of international shipping regulations and customs procedures.
• Effective communication, negotiation, and issue-resolution skills.
• Analytical ability to interpret data and make informed decisions.
• Excellent customer service skills.
• Ability to prioritize and triage tasks in a fast-paced environment.
• Ability to lead, develop, and drive a cross-functional team.
• Ability to resolve issues and efficiently diffuse conflict.
• Strong working knowledge of Microsoft Office or Google Business tools.
• Clear, concise, and professional written, spoken, and presentation skills, with the ability to adapt communication to the audience.
• Adaptability, resilience, and composure in a dynamic environment and under pressure.
• Strong time management, multitasking, and prioritization skills, including the ability to reprioritize work as needed.
• Ability to anticipate issues and proactively resolve them, with a bias for action and urgency on priorities.
• Persistence and consistent follow-up to achieve resolution.
• Ability to build relationships with people in various roles and willingness to collaborate and support the team.

Responsibilities

• Execute standard operational workflows to coordinate the flow of goods and materials among customers, 3PLs, carriers, and warehouses and meet KPIs and OKRs such as OTIF.
• Identify, address, and resolve operational issues that could affect customer satisfaction, and pursue solutions that improve the customer experience.
• Arrange shipments by considering cost, transit time, and transportation mode, and handle standard escalations.
• Drive carrier and service-provider performance for Hub and Spoke locations.
• Manage transportation for warehouse inbound and outbound activities and support warehouse and trailer capacity management.
• Support data collection and interpretation and provide analytics to improve transportation operational efficiency at assigned locations.
• Coordinate with multiple parties to resolve standard delivery issues and implement corrective actions for ongoing opportunities.
• Serve as a primary contact for internal departments, external vendors, and customers on logistics inquiries and issue resolution.
• Liaise between warehouse vendors and carriers to ensure standard operating procedures are followed.
• Support domestic and international shipments and ensure partner carriers meet requirements for critical shipments.
• Monitor inbound and outbound deliveries and proactively resolve shipping and receiving bottlenecks.

Benefits

• Paid vacation (first year prorated based on month of hire; then eligible for 15 days)
• 10 annual paid holidays
• Potential flexible days (2)
• Paid sick time, accruing at 1 hour per 30 hours paid, with unused time rolling over
• 401(k) retirement savings plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, prescription drug, dental, and vision coverage
• Health Savings Account (HSA)
• Life and disability insurance
• Paid parental leave, subject to additional eligibility criteria
• Dependent Care Flexible Spending Account (DC FSA)
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational assistance and reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level