Transportation Manager II

J.B. Hunt • Dallas, TX

1d

About The Position

Under general supervision, the Transportation Manager II directly manages and supervises a midsize group of drivers to ensure safe, timely freight movement, effective load assignment, and best-in-class customer service. The role ensures compliance with Department of Transportation (DOT) regulations and company requirements, coordinating with internal and external contacts to plan, route, monitor, and deliver freight and loads accurately. The position requires flexibility to work any shift, including day, night, and weekend shifts, to meet operational needs and ensure coverage.

The manager oversees driver relationships and performance, fleet operations, freight movement, customer service, safety practices, and related administrative work. Responsibilities include analyzing operational and financial performance, resolving service issues, balancing equipment and driver assignments, coordinating maintenance, and maintaining DOT compliance and the company’s safety culture.

Requirements

• High school diploma or GED and 2–3 years of experience in transportation/logistics, business administration, account management, or equivalent military experience; alternatively, demonstrated skills and abilities through education, certifications, military, or other experience.
• Ability to work across multiple shifts, including nights and/or weekends, if needed.
• Strong professional communication skills for internal and external interactions.
• Proven ability to establish and maintain healthy working relationships.
• Experience fostering customer relationships through reliable delivery of commitments, open communication, and ongoing feedback and improvement.
• Ability to process information accurately.
• Ability to analyze situations and make productive decisions based on informed judgment.
• Experience with Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to manage multiple competing priorities.
• Ability to travel consistently to account and customer locations.
• Ability to adapt to a dynamic work environment and shifting priorities and directives.
• Experience holding people accountable and conducting difficult conversations.
• Ability to perform in a stressful, high-pressure work environment.

Nice To Haves

• Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field and 1–2 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.

Responsibilities

• Build and maintain positive professional relationships with drivers and safety personnel to minimize turnover and maximize productivity.
• Provide coverage for absent or unavailable personnel and participate in special projects to optimize fleet operations and profitability.
• Manage personnel activities, including driver and employee training and orientation, and provide training and assistance with internal and third-party customer systems.
• Analyze fleet operations and profitability, recommend continuous improvements, determine and measure key performance indicators, and prepare and present customer-specific reporting and financial analysis.
• Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
• Perform administrative duties, including payroll, driver counseling, accident reviews, filing and documentation, resolving pay issues, invoicing, and preparing operational or financial reports.
• Manage the yard by inspecting equipment, replacing parts, completing repairs, and coordinating regular preventative maintenance and repairs to safety-related mechanical issues, as required.
• Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial pay issues as they arise, including when on-call where necessary.
• Maintain the company’s safety culture through daily driver safety messages, monthly safety briefings, quarterly driver training, annual reviews, and enforcement of company policies and DOT and safety requirements.
• Assign loads and plan, route, and monitor freight to provide safe, on-time service and meet customer requirements.
• Manage freight exceptions and adjust driver ETAs based on pickup and delivery schedules and road or environmental factors.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off, including vacation and sick time, commensurate with tenure
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• May be eligible for annual bonus and incentives based on profitability or volumes, subject to the company’s applicable plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED