Transportation Manager II

J.B. Hunt Transport Services, Inc. • Dallas, TX

2d

About The Position

Under general supervision, the Transportation Manager II directly manages and supervises a midsize driver count, ensuring safe and timely freight movement, load assignment, and best-in-class customer service. The role ensures compliance with Department of Transportation regulations and company requirements, and works with internal and external contacts to plan, route, monitor, and deliver freight and loads accurately. The manager must be able to work across shifts—including day, night, and weekend shifts—to provide scheduling flexibility and operational coverage.

Requirements

• High school diploma or GED and 2–3 years of experience in transportation/logistics, business administration, account management, or equivalent military experience; alternatively, the listed skills and abilities may be demonstrated through education, certifications, military service, or other experience.
• Ability to work across multiple shifts, including nights and/or weekends, if needed.
• Strong professional communication skills for internal and external interactions.
• Experience establishing and maintaining healthy working relationships.
• Ability to foster strong customer relationships through commitment delivery, open communication, and ongoing feedback and improvement.
• Ability to process information accurately.
• Ability to analyze situations and make productive decisions based on informed judgment.
• Experience using Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to manage multiple competing priorities.
• Ability to travel consistently to account and customer locations.
• Ability to adapt to a dynamic work environment and changing priorities and directives.
• Experience holding people accountable and conducting difficult conversations.
• Ability to perform in a stressful, high-pressure work environment.

Nice To Haves

• Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field, and 1–2 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.

Responsibilities

• Build and maintain positive professional relationships with drivers and safety personnel to reduce turnover and support productivity.
• Cover for absent or unavailable personnel and contribute to projects that optimize fleet operations and profitability.
• Manage personnel activities, including training and orientation for drivers and employees, and assist with internal and third-party customer systems.
• Analyze fleet operations and profitability, recommend improvements, measure key performance indicators, and prepare and present customer-specific reports and financial analyses.
• Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
• Perform administrative duties, including payroll, driver counseling, accident reviews, documentation, pay issue resolution, invoicing, and operational or financial reporting.
• Manage the yard by inspecting equipment, replacing parts, completing repairs, and coordinating preventative maintenance and resolution of safety-related mechanical issues.
• Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on call as needed.
• Maintain the company safety culture through daily safety messages, monthly driver briefings, quarterly training, annual reviews, and enforcement of company policies and DOT compliance.
• Assign loads and plan, route, and monitor freight to provide safe, on-time service and meet customer requirements, managing freight exceptions and adjusting driver ETAs based on schedules and road conditions.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off, including vacation and sick time, commensurate with tenure
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• May be eligible for an annual bonus and incentives based on profitability or volumes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED