Transportation Manager II

J.B. Hunt • Monroe, OH

5d

About The Position

Under general supervision, the Transportation Manager II directly manages and supervises a midsize driver group to ensure safe, timely freight movement, effective load assignment, and best-in-class customer service. The role ensures compliance with Department of Transportation (DOT) regulations and company requirements while coordinating with internal and external contacts on freight planning, routing, monitoring, and delivery. The manager must be able to work across shifts—including day, night, and weekend shifts—to provide flexible scheduling and operational coverage.

The position includes driver and personnel management, fleet and profitability analysis, customer reporting, equipment and inventory oversight, administrative duties, service issue resolution, safety program management, and load planning. The role may involve filling in for unavailable personnel, traveling consistently to account and customer locations, and responding to issues while on-call when necessary.

Requirements

• High school diploma or GED and 2–3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience; alternatively, demonstrate the required skills and abilities through education, certifications, military service, or other experience.
• Ability to work across multiple shifts, including nights and/or weekends, if needed.
• Strong professional communication skills for internal and external interactions.
• Proven ability to establish and maintain healthy working relationships.
• Experience fostering strong customer relationships through keeping commitments, open communication, and ongoing feedback and improvement.
• Ability to process information with a high level of accuracy.
• Ability to analyze situations accurately and make productive decisions based on informed judgment.
• Experience using Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to manage multiple competing priorities.
• Ability to travel consistently to account and customer locations.
• Ability to adapt to a dynamic work environment and shifting priorities and directives.
• Experience holding people accountable and conducting difficult conversations.
• Ability to perform in a stressful, high-pressure work environment.

Nice To Haves

• Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field and 1–2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.

Responsibilities

• Build and maintain positive professional relationships with drivers and safety personnel to minimize turnover and maximize productivity.
• Fill in for absent or unavailable personnel and work on special projects to optimize fleet operations and profitability.
• Train and orient drivers and/or employees, including providing training and assistance with internal and third-party customer systems.
• Analyze fleet operations and profitability; recommend continuous improvements; determine and measure key performance indicators; and create, maintain, and present customer-specific reports and financial analyses through in-person or virtual interactions at customer locations.
• Manage inventory, assets, customer pools, and/or driver assignments to balance equipment in the market.
• Perform administrative duties, including payroll, driver counseling, accident reviews, filing and documentation, pay issue resolution, invoicing, and operational or financial reporting.
• Manage the yard by inspecting equipment, replacing parts, completing repairs, and coordinating scheduled preventative maintenance and repairs of safety-related mechanical issues for account equipment, as required.
• Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial pay issues as they arise, including when on-call where necessary.
• Maintain the company’s safety culture through daily driver safety messages, monthly safety briefings, quarterly driver training, annual reviews, and enforcement of company policies and DOT and company safety requirements.
• Assign loads and plan, route, and monitor freight to provide safe, on-time service and meet customer requirements; manage freight exceptions and adjust driver ETAs based on pickup and delivery schedules and road conditions or other environmental factors.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure, including vacation and sick time
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• May be eligible for an annual bonus and incentives based on profitability or volumes, subject to applicable company plan terms

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED