Transportation Manager II

J.B. Hunt Transport Services, Inc.•Monroe, OH

6d•$60,000 - $75,000

About The Position

Under general supervision, the Transportation Manager II is responsible for direct driver management and supervision of a midsize driver count, ensuring safe and timely freight movement, assigning loads, and providing best-in-class customer service. The role ensures compliance with DOT regulations and company requirements while coordinating with internal and external contacts to plan, route, monitor, and deliver freight and loads. The position requires flexibility to work any shift, including day, night, and weekend shifts, to meet operational needs and ensure coverage. The role involves managing driver relationships and performance, supporting fleet operations and profitability, overseeing customer and equipment assignments, handling administrative and reporting duties, coordinating equipment maintenance, and resolving service issues. The manager also maintains the company's safety culture through ongoing communications, training, reviews, and enforcement of safety policies. The expected starting pay range is $60,000 to $75,000. Starting pay may vary based on skills, education, experience, geography, and other qualifications. The position may be eligible for annual bonuses and incentives based on profitability or volumes. It is not eligible for employment-based sponsorship.

Requirements

High school diploma or GED and 2–3 years of experience in transportation/logistics, business administration, account management, or equivalent military experience; alternatively, demonstrated relevant skills and abilities through education, certifications, military service, or other experience.
Ability to work across multiple shifts, including nights and/or weekends as needed.
Strong professional communication skills for internal and external interactions.
Experience establishing and maintaining healthy working relationships.
Experience building customer relationships through meeting commitments, open communication, and ongoing feedback and improvement.
Ability to process information accurately.
Ability to analyze situations and make productive decisions based on informed judgment.
Experience using Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to manage multiple competing priorities.
Ability to travel consistently to account and customer locations.
Ability to adapt to a dynamic work environment and changing priorities and directives.
Experience holding people accountable and conducting difficult conversations.
Ability to perform in a stressful, high-pressure work environment.

Nice To Haves

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field, and 1–2 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.

Responsibilities

Build and maintain positive professional relationships with drivers and safety personnel to minimize turnover and maximize productivity.
Fill in for absent or unavailable personnel and work on special projects related to fleet optimization and profitability.
Manage personnel, including training and orienting drivers and employees and assisting with internal and third-party customer systems.
Analyze fleet operations and profitability, recommend continuous improvements, determine and measure key performance indicators, and prepare and present customer-specific reporting and financial analysis.
Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
Perform administrative duties, including payroll, driver counseling, accident reviews, filing and documentation, resolving pay issues, invoicing, and creating operational or financial reports.
Manage the yard, inspect equipment, complete minor repairs or part replacements as needed, and coordinate preventive maintenance and repairs of safety-related mechanical issues.
Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on call where necessary.
Maintain the company safety culture through daily driver safety messages, monthly safety briefings, quarterly driver training, annual reviews, and enforcement of company and DOT safety requirements.
Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements; manage freight exceptions and adjust driver ETAs based on schedules and road conditions.

Benefits

Medical benefit
Dental benefit
Vision benefit
401(k) retirement plan
Life insurance
Short-term and long-term disability coverage
Paid time off commensurate with tenure, including vacation and sick time
Six weeks of paid maternity leave
Two weeks of paid parental leave
Six paid holidays annually
May be eligible for annual bonus and incentives based on profitability or volumes