Transportation Manager II

J.B. Hunt•Harrisburg, PA

About The Position

Under general supervision, the Transportation Manager II directly manages and supervises a midsize driver group, ensuring safe and timely freight movement, assigning loads, and providing customer service. The role ensures compliance with Department of Transportation (DOT) regulations and company requirements while coordinating with internal and external contacts to plan, route, monitor, and deliver freight. Flexibility to work across shifts is required to support operational needs, including day, night, and weekend shifts and coverage.

Requirements

  • High school diploma or GED and 2–3 years of experience in transportation/logistics, business administration, account management, or equivalent military experience; alternatively, demonstrate the stated skills and abilities through education, certifications, military, or other experience.
  • Ability to work across multiple shifts, including nights and/or weekends as needed.
  • Strong professional communication skills for internal and external interactions.
  • Experience establishing and maintaining healthy working relationships.
  • Experience fostering customer relationships through commitment delivery, open communication, and ongoing feedback and improvement.
  • Ability to process information accurately.
  • Ability to analyze situations and make productive decisions based on informed judgment.
  • Experience using Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to manage multiple competing priorities.
  • Ability to travel consistently to account and customer locations.
  • Ability to adapt to a dynamic work environment and changing priorities and directives.
  • Experience holding people accountable and conducting difficult conversations.
  • Ability to perform in a stressful, high-pressure work environment.

Nice To Haves

  • Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field and 1–2 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.

Responsibilities

  • Build and maintain positive professional relationships with drivers and safety personnel to minimize turnover and maximize productivity.
  • Fill in for absent or unavailable personnel and participate in special projects related to fleet optimization and profitability.
  • Train and orient drivers and employees, including providing assistance with internal and third-party customer systems.
  • Analyze fleet operations and profitability, recommend improvements, determine and measure key performance indicators, and prepare and present customer-specific reports and financial analyses.
  • Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
  • Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documentation, resolving pay issues, invoicing, and preparing operational or financial reports.
  • Manage the yard by inspecting equipment, replacing parts, completing repairs, and coordinating preventative maintenance and repairs of safety-related mechanical issues as required.
  • Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial pay issues, including when on call where necessary.
  • Maintain the company’s safety culture through daily safety messages, monthly safety briefings, quarterly driver training, annual reviews, and enforcement of company policies and DOT requirements.
  • Assign loads and plan, route, and monitor freight to provide safe, on-time service and meet customer requirements; manage freight exceptions and driver ETA adjustments based on schedules and road conditions.

Benefits

  • Medical benefit
  • Dental benefit
  • Vision benefit
  • 401(k) retirement plan
  • Life insurance
  • Short-term and long-term disability coverage
  • Paid time off commensurate with tenure, including vacation and sick time
  • Six weeks of paid maternity leave
  • Two weeks of paid parental leave
  • Six paid holidays annually
  • The position may be eligible for an annual bonus and incentives based on profitability or volumes.
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