Transportation Manager II

J.B. Hunt Transport Services, Inc.•Harrisburg, PA

About The Position

Under general supervision, the Transportation Manager II directly manages and supervises a midsize driver count to ensure safe and timely freight movement, effective load assignment, and best-in-class customer service. The role ensures compliance with Department of Transportation (DOT) regulations and company requirements, and works with internal and external contacts to plan, route, monitor, and deliver freight and loads accurately. The manager must be able to work across shifts—including day, night, and weekend shifts—and ensure operational coverage. The specified schedule is Wednesday through Saturday, 5:00 a.m. to 5:00 p.m. The position involves managing driver and fleet operations, monitoring service and profitability, addressing customer and operational issues, maintaining safety practices, and performing administrative and reporting duties. Regular travel to account and customer locations is required. This role is not eligible for employment-based sponsorship.

Requirements

High school diploma or GED.
Two to three years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience, or demonstration of relevant skills and abilities through education, certifications, military, or other experience.
Ability to work across multiple shifts, including nights and/or weekends.
Strong professional communication skills for internal and external interactions.
Experience establishing and maintaining healthy working relationships.
Experience fostering customer relationships through delivery of commitments, open communication, and ongoing feedback and improvement.
Ability to process information accurately.
Ability to analyze situations and make productive decisions using informed judgment.
Experience with Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to manage multiple competing priorities.
Ability to travel consistently to account and customer locations.
Ability to adapt to a dynamic work environment and shifting priorities and directives.
Experience holding people accountable and conducting difficult conversations.
Ability to perform in a stressful, high-pressure work environment.

Nice To Haves

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field, and one to two years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.

Responsibilities

Build and maintain positive professional relationships with drivers and safety personnel to reduce turnover and support productivity.
Provide coverage for absent or unavailable personnel and participate in special projects to optimize fleet operations and profitability.
Train and orient drivers and/or employees, including providing assistance with internal and third-party customer systems.
Analyze fleet operations and profitability; recommend improvements; determine and measure key performance indicators; and prepare and present customer-specific reports and financial analysis through in-person or virtual interactions at customer locations.
Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
Perform administrative duties, including payroll, driver counseling, accident reviews, filing and documentation, resolving pay issues, invoicing, and preparing operational or financial reports.
Manage the yard by inspecting equipment, replacing parts, completing repairs, and coordinating preventative maintenance and repairs of safety-related mechanical issues for account equipment as required.
Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial pay issues, including when on-call as necessary.
Maintain the company's safety culture through daily driver safety messages, monthly safety briefings, quarterly driver training, annual reviews, and enforcement of company policies and DOT and company safety requirements.
Assign loads and plan, route, and monitor freight movement to provide safe, timely service and meet customer requirements; manage freight exceptions and adjust driver ETAs based on pickup and delivery schedules and road conditions.

Benefits

Medical benefit
Dental benefit
Vision benefit
401(k) retirement plan
Life insurance
Short-term and long-term disability coverage
Paid time off, including vacation and sick time, commensurate with tenure
Six weeks of paid maternity leave
Two weeks of paid parental leave
Six paid holidays annually
May be eligible for annual bonus and incentives based on profitability or volumes, subject to the terms of the applicable company plans