Transportation Manager II

J.B. Hunt Transport Services, Inc.•Harrisburg, PA

About The Position

Under general supervision, the Transportation Manager II directly manages and supervises a midsize driver group, ensuring safe, timely freight movement, load assignment, and excellent customer service. The role ensures compliance with DOT regulations and company requirements while coordinating with internal and external contacts to plan, route, monitor, and deliver freight and loads. The manager must be able to work across shifts, including day, night, and weekend shifts, to provide the flexibility and coverage needed for successful operations. The position supports driver performance and retention, fleet operations and profitability, customer reporting, equipment and inventory management, and operational administration. It also coordinates with drivers, customers, company personnel, and maintenance teams to resolve service, routing, mechanical, and pay-related issues. The role is based in Harrisburg, Pennsylvania, and the stated schedule is Sunday through Thursday, 5:00 p.m. to 2:00 a.m.

Requirements

High school diploma or GED.
Two to three years of experience in transportation/logistics, business administration, account management, or equivalent military experience, or demonstrate relevant skills and abilities through education, certifications, military service, or other experience.
Ability to work across multiple shifts, including nights and/or weekends as needed.
Strong professional communication skills for internal and external interactions.
Experience establishing and maintaining healthy working relationships.
Experience fostering customer relationships through commitments, open communication, and ongoing feedback and improvement.
Ability to process information accurately.
Ability to analyze situations and make productive, informed decisions.
Experience using Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to manage multiple competing priorities.
Ability to travel consistently to account and customer locations.
Ability to adapt to a dynamic work environment and changing priorities and directives.
Experience holding people accountable and conducting difficult conversations.
Ability to perform in a stressful, high-pressure work environment.

Nice To Haves

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field.
One to two years of experience in transportation/logistics, business administration, account management, or equivalent military experience.

Responsibilities

Build and maintain positive professional relationships with drivers and safety personnel to minimize turnover and maximize productivity.
Cover for absent or unavailable personnel and work on special projects to optimize fleet operations and profitability.
Train and orient drivers and employees, including providing assistance with internal and third-party customer systems.
Analyze fleet operations and profitability, recommend improvements, measure key performance indicators, and prepare and present customer-specific reporting and financial analysis.
Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
Perform administrative duties, including payroll, driver counseling, accident reviews, filing and documentation, pay issue resolution, invoicing, and operational or financial reporting.
Manage the yard and inspect equipment, replace parts, complete repairs, and coordinate scheduled preventative maintenance and repairs to safety-related mechanical issues.
Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial pay issues, including when on call as needed.
Maintain the company's safety culture through daily safety messages, monthly briefings, quarterly training, annual reviews, and enforcement of company policies and DOT requirements.
Assign loads and plan, route, and monitor freight to meet safety, timeliness, and customer requirements; manage freight exceptions and driver ETA adjustments based on schedules and road conditions.

Benefits

Medical benefits
Dental benefits
Vision benefits
401(k) retirement plan
Life insurance
Short-term and long-term disability coverage
Paid time off commensurate with tenure, including vacation and sick time
Six weeks of paid maternity leave
Two weeks of paid parental leave
Six paid holidays annually
The position may be eligible for an annual bonus and incentives based on profitability or volumes, subject to applicable company plans.