Transportation Manager II

J.B. Hunt•Chester, NY

10d

About The Position

Under general supervision, the Transportation Manager II directly manages and supervises a midsize driver count, supporting safe and timely freight movement, load assignment, and high-quality customer service. The position ensures compliance with Department of Transportation (DOT) regulations and company requirements while coordinating with internal and external contacts to plan, route, monitor, and deliver freight and loads. The role requires flexibility to work day, night, and weekend shifts as operational needs require, and to ensure appropriate coverage. The position manages driver relationships, training, fleet performance, equipment and inventory, administrative processes, safety programs, and customer service issues. It analyzes operational and financial performance, recommends improvements, supports customer-specific reporting, and coordinates with drivers, customers, maintenance, and company personnel to resolve service, routing, equipment, and pay-related issues. The minimum qualification is a high school diploma or GED and 2–3 years of relevant experience in transportation/logistics, business administration, account management, or equivalent military experience, together with the stated skills and ability to work across shifts as needed. A bachelor's degree in a related field and 1–2 years of relevant experience are preferred. The expected starting pay range is $66,000–$82,500. The position may be eligible for annual bonuses and incentives based on profitability or volumes. It is not eligible for employment-based sponsorship.

Requirements

High school diploma or GED and 2–3 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.
Ability to work across multiple shifts, including nights and/or weekends, as needed.
Strong professional communication skills for internal and external interactions.
Proven ability to establish and maintain healthy working relationships.
Experience fostering customer relationships through commitments, open communication, and ongoing feedback and improvement.
Ability to process information accurately.
Ability to analyze situations and make productive decisions based on informed judgment.
Experience with Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to manage multiple competing priorities.
Ability to travel consistently to account and customer locations.
Ability to adapt to a dynamic work environment and shifting priorities and directives.
Experience holding people accountable and conducting difficult conversations.
Ability to perform in a stressful, high-pressure work environment.

Nice To Haves

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field, and 1–2 years of relevant experience in transportation/logistics, business administration, account management, or equivalent military experience.

Responsibilities

Build and maintain positive professional relationships with drivers and safety personnel to reduce turnover and support productivity.
Cover for absent or unavailable personnel and participate in special projects related to fleet optimization and profitability.
Manage personnel processes, including driver or employee training and orientation and assistance with internal and third-party customer systems.
Analyze fleet operations and profitability, recommend continuous improvements, determine and measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis.
Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
Perform administrative duties, including payroll, driver counseling, accident reviews, filing and documentation, resolving pay issues, invoicing, and preparing operational or financial reports.
Manage the yard, inspect equipment, replace parts and complete repairs, and coordinate preventive maintenance and repairs of safety-related mechanical issues for account equipment as required.
Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on call where necessary.
Maintain the company's safety culture through daily safety messages, monthly briefings, quarterly driver training, annual reviews, and enforcement of company policies and DOT compliance requirements.
Assign loads and plan, route, and monitor freight to provide safe, on-time service and meet customer requirements; manage freight exceptions and driver ETA adjustments based on schedules and road conditions.

Benefits

Medical benefit
Dental benefit
Vision benefit
401(k) retirement plan
Life insurance
Short-term and long-term disability coverage
Paid time off commensurate with tenure, including vacation and sick time
Six weeks of paid maternity leave
Two weeks of paid parental leave
Six paid holidays annually
Potential eligibility for annual bonus and incentives based on profitability or volumes