Transportation Manager II

J.B. Hunt Transport Services, Inc.•Chester, NY

11d•$66,000 - $82,500

About The Position

Under general supervision, the Transportation Manager II directly manages and supervises a midsize driver count, ensuring safe and timely freight movement, load assignment, and best-in-class customer service. The role ensures compliance with Department of Transportation (DOT) regulations and company rules while coordinating with internal and external contacts to plan, route, monitor, and deliver freight and loads. The position requires flexibility to work across day, night, and weekend shifts as needed to support operational success and ensure coverage. The manager oversees driver relationships, training, fleet operations, customer service, operational and financial reporting, equipment and yard activities, and safety practices. Work schedules are determined by business need, and the role may require responding to service issues while on call and traveling to account and customer locations. The expected starting pay range is $66,000–$82,500. The position may be eligible for annual bonuses and incentives based on profitability or volumes, subject to company plan terms. It is not eligible for employment-based sponsorship.

Requirements

High school diploma or GED and 2–3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience; alternatively, demonstrate the listed skills and abilities through education, certifications, military service, or other experience.
Ability to work across multiple shifts, including nights and/or weekends, as needed; openness to non-traditional shifts such as nights, overnights, and weekends.
Strong professional communication skills for internal and external interactions.
Proven ability to establish and maintain healthy working relationships.
Ability to foster customer relationships by delivering commitments, communicating openly, and providing ongoing feedback and improvement.
Ability to process information with a high level of accuracy.
Ability to analyze situations accurately and reach productive decisions based on informed judgment.
Experience using Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to manage multiple competing priorities.
Ability to travel consistently to account and customer locations.
Ability to adapt to a dynamic work environment and shifting priorities and directives.
Experience holding people accountable and conducting difficult conversations.
Ability to perform in a stressful, high-pressure work environment.

Nice To Haves

Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field, and 1–2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.

Responsibilities

Build and maintain positive professional relationships with drivers and safety personnel to minimize turnover and support ongoing productivity.
Fill in for absent or unavailable personnel and participate in special projects to optimize fleet operations and profitability.
Train and orient drivers and/or employees, including providing training and assistance with internal and third-party customer systems.
Analyze fleet operations and profitability; recommend continuous improvements; determine and measure key performance indicators; and prepare and present customer-specific reporting and financial analysis through in-person or virtual interactions at customer locations.
Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
Perform administrative duties, including payroll, driver counseling, accident reviews, filing and documentation, resolving pay issues, invoicing, and preparing operational or financial reports.
Manage the yard by checking and inspecting equipment, replacing parts such as mud flaps, completing repairs, and coordinating timely preventative maintenance and resolution of safety-related mechanical issues for account equipment as required.
Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues as they arise, including when on call where necessary.
Maintain the company’s safety culture through daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforcement of company policies and DOT and company safety requirements.
Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements; manage freight exceptions and adjust driver ETAs based on pickup and delivery schedules and road conditions or other environmental factors.

Benefits

Medical benefit
Dental benefit
Vision benefit
401(k) retirement plan
Life insurance
Short-term and long-term disability coverage
Paid time off commensurate with tenure, including vacation and sick time
Six weeks of paid maternity leave
Two weeks of paid parental leave
Six paid holidays annually
May be eligible for annual bonus and incentives based on profitability or volumes, subject to applicable company plan terms