Transportation Manager II

J.B. Hunt Transport Services, Inc.•Forest Park, GA

About The Position

Under general supervision, the Transportation Manager II learns to manage a small driver count and/or non-traditional shifts, including nights and weekends. The role supports the safe and timely movement of freight through load assignment and planning, routing, monitoring, and delivery, while providing high-quality customer service. The manager is trained to ensure compliance with Department of Transportation (DOT) regulations and company requirements, working with internal and external contacts to coordinate freight and loads. The position may involve managing drivers, fleet operations, customer accounts, and equipment; analyzing performance and profitability; preparing operational and financial reports; resolving service and pay issues; and maintaining the company’s safety culture. The position requires the ability to work across multiple shifts, travel to account and customer locations, and adapt to changing priorities. It is based in Forest Park, Georgia, and is full-time.

Requirements

High school diploma or GED and 2–3 years of experience in transportation/logistics, business administration, account management, or equivalent military experience; alternatively, demonstrate the listed skills and abilities through education, certifications, military service, or other experience.
Ability to work across multiple shifts, including nights and/or weekends, if needed.
Strong professional communication skills for internal and external interactions.
Experience establishing and maintaining healthy working relationships.
Experience fostering customer relationships through keeping commitments, open communication, and ongoing feedback and improvement.
Ability to process information accurately.
Ability to analyze situations accurately and make productive decisions based on informed judgment.
Experience using Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to manage multiple competing priorities.
Ability to travel consistently to account and customer locations.
Ability to adapt to a dynamic work environment and shifting priorities and directives.
Experience holding people accountable and conducting difficult conversations.
Ability to perform in a stressful, high-pressure work environment.

Nice To Haves

Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field and 1–2 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.

Responsibilities

Build and maintain professional relationships with drivers and safety personnel to reduce turnover and support productivity.
Cover for absent or unavailable personnel and work on special projects to optimize fleet operations and profitability.
Train and orient drivers and/or employees, including assisting with internal and third-party customer systems.
Analyze fleet operations and profitability, recommend improvements, measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis.
Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
Perform administrative duties, including payroll, driver counseling, accident reviews, filing and documentation, resolving pay issues, invoicing, and preparing operational or financial reports.
Manage the yard by inspecting equipment, replacing parts, completing repairs, and coordinating preventative maintenance and safety-related mechanical repairs as required.
Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on-call where necessary.
Maintain the company safety culture through daily safety messages, monthly briefings, quarterly driver training, annual reviews, and enforcement of company policies and DOT requirements.
Assign loads and plan, route, and monitor freight to provide safe, on-time service and meet customer requirements.
Manage freight exceptions and adjust driver estimated arrival times based on pickup and delivery schedules and road conditions.

Benefits

Medical benefit
Dental benefit
Vision benefit
401(k) retirement plan
Life insurance
Short-term and long-term disability coverage
Paid time off commensurate with tenure, including vacation and sick time
Six weeks of paid maternity leave
Two weeks of paid parental leave
Six paid holidays annually
Potential eligibility for annual bonus and incentives based on profitability or volumes, subject to company plan terms