Transportation Manager II

J.B. Hunt Transport Services, Inc.•Mehoopany, PA

11d

About The Position

Under general supervision, the Transportation Manager II directly manages and supervises a midsize driver group to ensure safe, timely freight movement, effective load assignment, and best-in-class customer service. The role ensures compliance with DOT regulations and company requirements, and coordinates with internal and external contacts on freight planning, routing, monitoring, and delivery. The position requires flexibility to work any shift—including day, night, and weekend shifts—and to ensure operational coverage. The role supports fleet operations and profitability through driver management, operational analysis, customer-specific reporting, equipment and driver balancing, administrative work, yard and maintenance coordination, and resolution of service issues. It also maintains the company’s safety culture through regular safety communications, briefings, training, reviews, and enforcement of safety policies.

Requirements

High school diploma or GED and 2–3 years of experience in transportation/logistics, business administration, account management, or equivalent military experience; alternatively, relevant skills and abilities may be demonstrated through education, certifications, military service, or other experience.
Ability to work across multiple shifts, including nights and/or weekends as needed.
Strong professional communication skills for internal and external interactions.
Experience establishing and maintaining healthy working relationships.
Experience fostering customer relationships through commitment delivery, open communication, and ongoing feedback and improvement.
Ability to process information accurately.
Ability to analyze situations and make productive decisions based on informed judgment.
Experience using Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to manage multiple competing priorities.
Ability to travel consistently to account and customer locations.
Ability to adapt to a dynamic work environment and shifting priorities and directives.
Experience holding people accountable and conducting difficult conversations.
Ability to perform in a stressful, high-pressure work environment.

Nice To Haves

Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field and 1–2 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.

Responsibilities

Build and maintain positive professional relationships with drivers and safety personnel to minimize turnover and maximize productivity.
Cover for absent or unavailable personnel and work on special projects related to fleet optimization and profitability.
Manage personnel activities, including training and orientation for drivers and employees, and provide training and assistance with internal and third-party customer systems.
Analyze fleet operations and profitability; recommend continuous improvements; measure key performance indicators; and prepare and present customer-specific reporting and financial analyses.
Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
Perform administrative duties, including payroll, driver counseling, accident reviews, documentation, pay issue resolution, invoicing, and operational or financial reporting.
Manage the yard by inspecting equipment, replacing parts, completing repairs, and coordinating preventative maintenance and repairs of safety-related mechanical issues as required.
Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on-call where necessary.
Maintain the company’s safety culture through daily driver safety messages, monthly safety briefings, quarterly driver training, annual reviews, and enforcement of company policies and DOT compliance.
Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements; manage freight exceptions and adjust driver ETAs based on schedules and road conditions.

Benefits

Medical benefit
Dental benefit
Vision benefit
401(k) retirement plan
Life insurance
Short-term and long-term disability coverage
Paid time off commensurate with tenure, including vacation and sick time
Six weeks of paid maternity leave
Two weeks of paid parental leave
Six paid holidays annually
Position may be eligible for an annual bonus and incentives based on profitability or volumes, subject to applicable company plans.