Local Full-Time Day-Shift Transportation Dispatch Position
About The Position
BRT, Inc. is hiring a Transportation Dispatcher to coordinate and manage routing, driver assignments, customer communications, and delivery information for its bulk liquid transportation operations. The role focuses on serving internal and external customers efficiently and calmly, coordinating loads and the BRT Driving Team, and responding to operational changes. The position is based within commuting distance of the Parkesburg, Pennsylvania home office. It is a full-time day-shift position with 12-hour shifts on a rotating schedule; the schedule is hybrid after training. Expected hours average 45 to 50 per week.
Requirements
- Experience in transportation or logistics.
- Knowledge of DOT regulations.
- Customer service experience and enjoyment of serving others.
- Excellent oral, written, and interpersonal communication skills.
- Active listening and conflict-resolution skills.
- Critical-thinking skills and sound independent decision-making.
- Detail orientation and good time-management skills.
- Basic computer knowledge and skills.
- Proficient typing skills.
- Must live within common commuting distance of the Parkesburg, Pennsylvania home office.
Responsibilities
- Monitor customer inventory levels using Lifeline.
- Coordinate loads to support timely deliveries and efficient routing.
- Provide drivers with accurate, timely delivery information, including tank sizes, directions, loading numbers, and special equipment requirements, and assist them as needed.
- Email dispatch personnel at the end of each shift with detailed information to support smooth shift transitions.
- Keep customers informed promptly when issues arise so they can make changes if necessary.
- Enter orders into CSI. Road software.
- Coordinate with customers and team members to schedule the BRT Driving Team efficiently.
- Monitor communications for status updates and load changes, and take appropriate action.
- Provide timely updates to customers, dispatch personnel, and drivers by phone, email, or apps.
- Respond promptly and courteously to incoming communications.
Benefits
- 401(k) with employer match
- Dental insurance
- Health insurance
- Health Savings Account
- Life insurance
- Paid time off
- Vision insurance
- Ongoing training and professional development opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
