Transportation Coordinator

Fluidstack•Phoenix, AZ
•$104,000 - $125,000

About The Position

Fluidstack is hiring a Transportation Coordinator to support logistics operations for its expanding AI compute infrastructure network. The role focuses on booking, scheduling, tracking, and resolving shipments across multiple sites, while maintaining accurate transportation data and strong carrier performance. The coordinator will work directly with a dedicated carrier and receiving sites to keep deliveries within committed windows and address service issues through resolution.

Requirements

  • Experience personally booking and managing shipments end to end, from carrier booking through delivery confirmation, across multiple sites or destinations.
  • Ability to monitor shipment progress proactively and communicate when estimated arrival times are slipping.
  • Experience owning a carrier relationship and working with carrier account representatives, operations managers, and truck schedules to solve problems.
  • Experience investigating missed service-level agreements, identifying their causes, and describing resulting changes.
  • Fluency with a transportation management system, including booking, tracking, exception handling, and reporting.
  • Ability to keep shipment data clean and current under significant volume.

Responsibilities

  • Book and schedule shipments across the network, coordinating pickup and delivery windows with carriers and receiving sites.
  • Track shipments in transit through the transportation management system, compare estimated arrival times with committed windows, and flag at-risk deliveries proactively.
  • Investigate missed service-level agreements with carriers, identify root causes, and drive issues to resolution.
  • Manage the day-to-day relationship with the dedicated carrier, including rates, capacity, service issues, and escalations.
  • Maintain current shipment and carrier performance data in the transportation management system.
  • Use performance data to maintain a running view of carrier service-level performance.

Benefits

  • Competitive total compensation package including salary and equity.
  • Retirement or pension plan in line with local norms.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Generous paid time off policy in line with local norms.
  • Stock options may be included as part of total compensation.
  • Commitment to pay equity and transparency.
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