Transportation Coordinator

US Foods•Phoenix, AZ

7d•$18 - $28•Onsite

About The Position

The Coordinator, Transportation supports transportation and logistics functions by performing general clerical activities and assisting with backhauls. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The starting pay rate is $23.00 to $25.00 per hour; the posting also lists an expected base rate of $18 to $28 per hour. The role handles driver, sales representative, and customer inquiries; communicates route updates to drivers; and uses transportation software and office applications to prepare and maintain reports and files. It also supports the damages and shorts process, backhaul scheduling, and logistics communications, including appointment scheduling and related paperwork. Work is primarily at a desk in a US Foods office-based environment. The role may occasionally involve normal warehouse environments, including cooler and freezer areas where temperatures may be as low as -5 degrees. The position interacts internally with Operations, transportation, warehouse personnel, and drivers, and externally with vendors. Overtime compensation may apply.

Requirements

At least two years of experience in a warehouse administrative or clerical position.
High school diploma or GED/equivalent required.
Effective verbal and written communication skills.
Strong telephone and customer service abilities.
Strong math, analytical, and organizational skills, with high attention to detail.
Basic computer skills and good knowledge of Microsoft Word, Excel, Access, and Outlook.
Problem-solving and critical-thinking abilities to resolve problems of limited scope.
Strong teamwork skills and ability to support others in the department and division.
Ability to perform the listed physical activities, including frequent standing, walking, and sitting, and the described lifting, pushing/pulling, climbing/balancing, grasping, object manipulation, and manual dexterity tasks.

Nice To Haves

Prior logistics, transportation, and/or warehouse experience.
Knowledge of DOT Hours of Service Regulations.
Knowledge of the geographic delivery area.
Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, or Airclic.

Responsibilities

Answer incoming calls and help resolve issues involving drivers, sales representatives, and customers.
Communicate route updates to drivers.
Use software and office applications to create, update, and communicate transportation reports and files, including attendance, DVIRs, backhaul spreadsheets, delivery-window dispatch, driver key logs, trailer temperature logs, route updates, network updates, and other transportation metrics.
Assist with damages and shorts by notifying vendors and drivers, seeking resolutions, and completing associated paperwork.
Communicate information supporting backhaul and transportation operations, including backhaul arrivals, daily dispatch information, scheduling or rescheduling, Omnitracs service updates, abnormalities, and delivery issues.
Assist with scheduling pickup appointments for backhaul orders and vendors for the division.
Complete related paperwork and communicate backhaul and logistics information as needed.
Perform other duties as assigned by the manager.