Transportation Coordinator

Bertelsmann-Jobs • Pleasant Prairie, WI

3d

About The Position

The Transportation Coordinator works with carriers and customer requirements to ensure on-time delivery of orders in the most cost-effective manner. The role prepares shipment documentation for domestic and international shipments, schedules carrier pickups, and tracks shipments through delivery, including proof-of-delivery entry and exception management. The coordinator interacts professionally with carriers and customers by phone, email, and in person.

Requirements

• High school diploma or equivalent.
• Two to three years of administrative support experience or education in a related field.
• Ability to work independently with minimal supervision.
• Team-oriented.

Nice To Haves

• Knowledge of supply chain management or transport coordination.

Responsibilities

• Perform data entry to create shipping documents and assign carriers.
• Document, update, and follow procedures and quality processes.
• Use Arvato tools and carrier resources to obtain rates, check transit times, and generate paperwork.
• Communicate shipment updates with carriers and customers.
• Contact carriers by phone, email, or website to arrange order pickups.
• Manage cargo claims with carriers.
• Report and track shipments accurately and follow up on exceptions using internal databases and Excel spreadsheets.
• Monitor and adhere to customer requests and vendor-specific requirements.
• Assist facilities and personnel with requests and issues.
• Communicate work-related issues to the Supervisor, Manager, or appropriate authority.

Benefits

• Medical, dental, vision, life insurance, and disability pay.
• 401(k) with company matching up to 6%.
• Paid time off, including paid holidays.
• Flexible spending accounts.
• Voluntary benefits such as legal and financial assistance and pet insurance.
• Employee Assistance Program.
• Ongoing employee development opportunities, including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED