Transportation Broker THURS-MON or MON-FRI

Allen Lund Company, Inc.•Los Angeles, CA

4d•$60,000 - $65,000

About The Position

Allen Lund Company is seeking Transportation Brokers to manage incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The role includes acquiring customers, developing shipper relationships, building carrier capacity, negotiating rates, and coordinating freight brokerage operations. Transportation Brokers perform daily check calls on loads in transit, respond to customer issues and inquiries, and prepare documentation for freight bills. They are expected to provide exceptional customer service and uphold the company’s principles of Customer, Company, and Office. The position is listed with THURS-MON or MON-FRI schedules. The stated base salary is $60,000–$65,000.

Requirements

At least 3 years of experience in freight brokerage or customer service.
Self-motivated, enthusiastic team player able to excel in a fast-paced environment.
Strong customer service orientation and excellent work ethic.
Effective negotiation and problem-solving skills, including the ability to handle conflict.
Excellent time-management skills and ability to multitask.
Highly organized and detail-oriented.
Ability to process information quickly, make decisions, and work well under pressure in a fast-paced environment.
Excellent and effective communication skills.

Nice To Haves

College degree is highly desired, or equivalent experience.

Responsibilities

Contact new customers and acquire customers.
Develop and increase profitable volume with existing and newly acquired shippers, and build relationships with developing accounts.
Understand customers’ businesses through established relationships and identify and solve customer problems.
Deliver exceptional customer service.
Contact and build relationships with carriers to increase capacity for specific projects and lanes and increase overall capacity for the office and company.
Maintain up-to-date knowledge of market freight rates to determine fair prices to pay carriers and charge shippers.
Offer rates established by Senior Transportation Brokers and management, and negotiate rates as market demands.
Recommend solutions for customers to Senior Transportation Brokers and/or management.
Perform daily check calls on loads in transit and prepare necessary freight-bill documentation.
Handle freight brokerage and book loads.
Uphold company standards and principles of Customer, Company, and Office.