Transportation Broker
Allen Lund Company, Inc.•Meridian, ID
•$50,000 - $55,000
About The Position
Allen Lund Company is seeking Transportation Brokers to help manage incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The role includes acquiring customers, developing shipper relationships, expanding carrier capacity, pricing and negotiating freight rates, handling loads in transit, addressing customer issues, and preparing freight-bill documentation. Brokers are expected to deliver excellent customer service and uphold company standards and principles.
Requirements
- At least 3 years of experience in freight brokerage or customer service.
- Self-motivated, enthusiastic team player who excels in a fast-paced environment.
- Strong customer service orientation and excellent work ethic.
- Effective negotiation and problem-solving skills, including the ability to handle conflict.
- Excellent time-management skills and ability to multitask.
- Highly organized and detail-oriented.
- Ability to quickly process information, make decisions, and work well under pressure in a fast-paced environment.
- Excellent and effective communication skills.
Nice To Haves
- College degree is highly desired, or equivalent experience.
Responsibilities
- Contact new customers and acquire customers.
- Develop profitable volume with existing and newly acquired shippers and build relationships with developing accounts.
- Understand customers’ businesses and identify and solve their problems.
- Deliver exceptional customer service.
- Contact and build relationships with carriers to increase capacity for projects and lanes.
- Maintain up-to-date knowledge of market freight rates to determine fair prices to pay carriers and charge shippers.
- Offer rates established by Senior Transportation Brokers and management, and negotiate as market demands.
- Recommend solutions for customers to Senior Transportation Brokers and/or management.
- Perform daily check calls on loads in transit and originate documentation for freight bills.
- Handle freight brokerage and book loads.
- Uphold company standards and the principles of Customer, Company, and Office.
Benefits
- Competitive compensation
- Training and development
- 401(k) with a generous match
- Career growth opportunities
- Transfer opportunities
- Share in company ownership
- Employee recognition program
- Benefits and wellness offerings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
