AVP, Transportation Broker

Cover Whale Insurance Solutions•New York, NY

4d•$93,000 - $130,000•Remote

About The Position

The AVP – Transportation Broker is a producer role on the Breakwater Markets team, a Cover Whale sister company specializing in commercial auto and trucking placement through retail agents. This person builds and grows the retail agent channel, including Cover Whale’s existing agency partners, drives quoted premiums, and applies deep market knowledge to place submissions with the right markets. The AVP reports to the Senior Vice President, works closely with the Executive Vice President, and helps shape the Agency Management System, service standards, and renewal process as the team scales. This is a fully remote position with standard business hours. The work is primarily office-based computer and phone work, with occasional travel to meet agents and markets and attend industry events. Prompt responsiveness to agents and markets is expected to meet service-level standards. The expected base pay is $93,000–$130,000 per year. Final base pay depends on factors including geographical location, skills, and experience. The compensation package also includes an annual discretionary bonus and the listed benefits. Cover Whale describes its work environment as collaborative and encourages employees to contribute to processes, decisions, planning, and culture.

Requirements

Bachelor’s degree, or an equivalent combination of education and experience.
Established relationships with retail agents and insurance markets, including carriers, MGAs, or program administrators, in the commercial trucking space.
Working knowledge of how markets set guidelines and appetite and what each submission requires.
Active Property & Casualty insurance license in the resident state, or ability to obtain one within 60 days of hire.
Strong written and verbal communication and relationship-building skills, with the discipline to meet service-level standards for quotes, binds, and service items.
Proficiency with agency management systems and ability to reach expert-level proficiency in Meridian AMS.

Nice To Haves

At least 7 years of experience in commercial auto or trucking insurance brokerage, wholesale placement, or underwriting.
Existing relationships with trucking-focused retail agents and specialty or E&S markets that could fill gaps in Breakwater’s market offerings.
Experience building SLAs, service workflows, or renewal processes for an insurance team.
Familiarity with telematics-based insurance or driver safety programs.
Experience using AI tools in day-to-day work.

Responsibilities

Cultivate relationships with existing and new retail agents, including Cover Whale’s existing retail agency partners, and contribute to quarterly targets for onboarding testing agents and retail agents.
Quote new business to contribute to the Breakwater team’s gross written premium (GWP) quoted goal and meet individual quarterly GWP quoted targets.
Develop expertise in current market guidelines and appetite within two weeks of hire and use that knowledge to place each submission with the right market.
Refer existing market relationships to the EVP and SVP for ongoing vetting to help fill gaps in Breakwater’s market and product offerings, and meet quarterly market referral targets.
Achieve and maintain expert proficiency in Meridian AMS, recommend AMS improvements and added technology, and attend weekly team meetings with the EVP and SVP to discuss enhancements.
Assist in creating and adhering to service-level-agreement workflows covering, at a minimum, quotes, binds, and service items such as endorsements and cancellations.
Assist in building the renewal process and determining the required headcount for in-force accounts; operationalize the process according to established standards and proactively remarket accounts in a timely manner.
Incorporate AI and other emerging technologies into daily workflows to drive efficiency and innovation while maintaining sound judgment, data integrity, and compliance standards.
Respond promptly to agents and markets to meet service-level standards.
Occasionally travel to meet agents and markets and attend industry events.