Transportation Assistant (Passenger)

U.S. Air Force Academy•Air Force Academy, CO

About The Position

The primary purpose of this position is to provide military and civilian personnel with information and advice regarding passenger travel entitlements, arrange passenger travel, and issue accountable travel documents. The role makes complete travel arrangements for Permanent Change of Station (PCS) and Temporary Duty (TDY) travelers. It reviews travel orders and determines entitlements for active duty military, reserve component members, Department of Defense civilians, and dependents traveling worldwide, including to remote and isolated sites, and issues travel documentation. This is a Mission Essential position performing a Mission Critical Function that must continue uninterrupted after an emergency and through full resumption of all functions. The position may require work outside normal duty hours, including rotating shifts, overtime, weekends, callback, and holidays. It may also require carrying a cell phone, travel away from the normal duty station, and participation in contingency situations and exercises.

Requirements

  • U.S. citizenship is required.
  • Male applicants must be registered for Selective Service.
  • At least one year of specialized experience at the next lower grade, GS-05, or equivalent in another pay system.
  • Knowledge of transportation rules, procedures, operations, regulations, methods, and practices governing travel entitlements, arrangements, and documentation.
  • Knowledge of transportation entitlements and documentation requirements for foreign and domestic relocation travel for DoD military and civilian personnel and their dependents under the Joint Travel Regulation and Joint Federal Travel Regulation.
  • Knowledge of different types of passenger travel and the ability to arrange commercial, government-owned, or contracted domestic and foreign travel.
  • Knowledge of passenger service center protocols and procedures.
  • Ability to communicate effectively orally and in writing.
  • Merit promotion applicants must meet applicable federal time-in-grade requirements; one year at GS-05 is required for the GS-06 level when applicable.

Responsibilities

  • Provide military and civilian personnel with information and advice regarding passenger travel entitlements.
  • Make complete travel arrangements for Permanent Change of Station (PCS) and Temporary Duty (TDY) travelers.
  • Review travel orders and determine entitlements for active duty military, reserve component members, DoD civilians, and dependents traveling worldwide, including to remote and isolated sites.
  • Issue accountable travel documents and other travel documentation.

Benefits

  • Federal employees receive a comprehensive benefits package; employees and their families have access to a range of benefits. Specific benefits depend on position type.
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