Airline Passenger Assistant
About The Position
ABM is seeking a reliable and experienced Airline Passenger Assistant, also known as a Wheelchair Agent, to provide wheelchair assistance to airline passengers who require or request it. This customer service-oriented position involves safely transporting passengers and assisting with baggage when needed. Tipping is allowed and customary; agents who provide extraordinary customer service are said to increase their earning potential by $25–$100 per week. On-the-job training is provided. The posted pay rate is $16.90 per hour. A specific offer may vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data. The listed shifts are morning, 5:00 AM–9:00 AM, and night, 6:00 PM–10:00 PM.
Requirements
- Must be 18 years of age or older.
- No high school diploma, GED, or college degree is required.
- No experience is required; on-the-job training is provided.
Nice To Haves
- One year of customer service experience is preferred.
Responsibilities
- Follow safety precautions at all times while transporting passengers.
- Interact positively with passengers.
- Comply with all client and/or site security requirements and processes.
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
- Assist passengers with baggage retrieval and transport, if necessary.
- Coordinate assignments with dispatchers and gate agents, if necessary.
- Complete thorough incident reports.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
