Airline Passenger Assist
About The Position
ABM is seeking a reliable and experienced Airline Passenger Assistant, also known as a Wheelchair Agent, to provide airline passenger services for people who require or request wheelchair assistance. The role is customer-service oriented. Tipping is allowed and customary; agents who provide extraordinary customer service are reported to increase their earning potential by $25–$100 per week. This role may suit someone entering or returning to the workforce with limited experience and education. No experience is required, and on-the-job training is provided. ABM encourages veterans and candidates with military experience to apply.
Requirements
- Must be 18 years of age or older.
- No high school diploma, GED, or college degree is required.
- No experience is required; on-the-job training is provided.
Nice To Haves
- One year of customer service experience is preferred.
Responsibilities
- Follow safety precautions at all times while transporting passengers.
- Interact positively with passengers.
- Comply with all client and/or site security requirements and processes.
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
- Assist passengers with baggage retrieval and transport, if necessary.
- Coordinate assignments with dispatchers and gate agents, if necessary.
- Complete thorough incident reports.
Benefits
- ABM offers a comprehensive benefits package; further information is provided through its Front Line Team Members benefits flyer.
- Tipping is allowed and customary, and extraordinary customer service may increase earning potential by $25–$100 per week.
- World-class training program.
- Opportunities to use skills developed through military service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
