Airline Passenger Assist

ABM US • Amarillo, TX

13d

About The Position

ABM is seeking a reliable and experienced Airline Passenger Assistant, also known as a Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance. The role is customer-service-oriented, and tipping is allowed and customary. Agents who provide extraordinary customer service may increase their earning potential by $25–$100 per week through tips.

This position may suit someone entering or returning to the workforce with limited experience and education. No experience or high school diploma, GED, or college degree is required, and on-the-job training is provided. ABM is a military- and veteran-friendly employer and encourages veterans and candidates with military experience to apply. ABM offers a comprehensive benefits package; benefit information is available through its Front Line Team Members benefits materials.

Requirements

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree is required.
• No experience is required; on-the-job training is provided.

Nice To Haves

• One year of customer service experience is preferred.

Responsibilities

• Follow safety precautions at all times while transporting passengers.
• Interact positively with passengers.
• Comply with all client and/or site security requirements and processes.
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
• Assist passengers with baggage retrieval and transport, if necessary.
• Coordinate assignments with dispatchers and gate agents, if necessary.
• Complete thorough incident reports.

Benefits

• Comprehensive benefits package.
• Tipping is allowed and customary; extraordinary customer service may increase earning potential by $25–$100 per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed