AIRLINE PASSENGER ASSIST
About The Position
ABM is seeking a reliable and experienced Airline Passenger Assistant, also known as a Wheelchair Agent, to provide wheelchair assistance to airline passengers who need or request it. The role is customer-service oriented, and tipping is allowed and customary. Agents providing exceptional service may increase their earning potential by an estimated $25–$100 per week in tips. The position pays $15.15 per hour plus tips and offers a full-time schedule with various shifts, including weekends. On-the-job training is provided, and no prior experience or high school diploma, GED, or college degree is required. The role is located at 3400 E Sky Harbor Blvd, Phoenix, Arizona.
Requirements
- Must be at least 18 years of age.
- No high school diploma, GED, or college degree is required.
- No prior experience is required; on-the-job training is provided.
Nice To Haves
- One year of customer service experience is preferred.
Responsibilities
- Follow safety precautions while transporting passengers.
- Interact positively with passengers.
- Comply with client and site security requirements and processes.
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
- Assist passengers with baggage retrieval and transport when necessary.
- Coordinate assignments with dispatchers and gate agents when necessary.
- Complete thorough incident reports.
Benefits
- ABM offers a comprehensive benefits package; details are available through the ABM Employee Benefits information for Front Line Team Members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
