Airline Passenger Assist
About The Position
The Airline Passenger Assistant, also known as the Wheelchair Agent, provides wheelchair assistance to airline passengers who require or request it. This is a customer-service-oriented position. Tipping is allowed and customary; agents providing extraordinary customer service are known to increase their earning potential by $25–$100 per week. No experience or diploma is required, and on-the-job training is provided. The role may suit someone entering or returning to the workforce with limited experience and education. ABM is a military- and veteran-friendly employer and encourages veterans and candidates with military experience to apply. Military Occupational Specialty Codes listed are 88H, 88M, LS, 0431, and 2T2X1.
Requirements
- Must be at least 18 years of age.
- No high school diploma, GED, or college degree is required.
- No experience is required; on-the-job training is provided.
Nice To Haves
- One year of customer service experience preferred.
Responsibilities
- Follow safety precautions while transporting passengers.
- Interact positively with passengers.
- Comply with all client and site security requirements and processes.
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
- Assist passengers with baggage retrieval and transport when necessary.
- Coordinate assignments with dispatchers and gate agents when necessary.
- Complete thorough incident reports.
Benefits
- ABM offers a comprehensive benefits package; details are available through ABM Employee Benefits for Front Line Team Members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
