About The Position

Davies North America is seeking a Transportation Claims Adjuster to manage auto and trucking liability claims. The role investigates, evaluates, negotiates, and resolves personal auto and commercial transportation-related claims in accordance with company guidelines and regulatory requirements. Claims may include collision, cargo, property damage, bodily injury, and other commercial liability exposures arising from transportation operations. The position handles claims of increasing complexity depending on level and works with clients, insureds, attorneys, medical providers, and other stakeholders to support timely and accurate claim resolution. The adjuster provides customer service, evaluates coverage, adjudicates claims, manages claim documentation and reporting, and controls loss adjustment expenses.

Requirements

  • Bilingual in Spanish, including reading and writing.
  • Superior report-writing skills.
  • Strong time-management skills.
  • Effective communication skills.
  • Valid Texas all-lines license.
  • Ability to work in a fast-paced environment.
  • Above-average computer skills.
  • Team-oriented approach.
  • Litigation experience.

Nice To Haves

  • At least five years of commercial transportation experience is preferred.
  • Florida, New Mexico, or other claims licenses.

Responsibilities

  • Investigate, evaluate, negotiate, and resolve personal auto and commercial transportation-related claims.
  • Analyze and apply coverage on routine and complex claims.
  • Adjudicate claims in an expeditious and professional manner.
  • Set and maintain claim diaries.
  • Complete client reporting in a timely manner.
  • Control loss adjustment expenses and recommend and manage reserves.
  • Document correspondence, reports, discussions, and decisions in the claims system.
  • Notify management of situations that may affect the underlying claim.
  • Provide excellent customer service.
  • Perform other assigned tasks and responsibilities.
  • Maintain regular and dependable attendance and be available to perform job responsibilities during established work hours.

Benefits

  • Medical, dental, and vision plans.
  • 401(k) plan with employer matching.
  • Time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off for non-exempt employees.
  • Paid holidays.
  • Life insurance.
  • Short-term and long-term disability coverage.
  • Paid sick leave, paid family and parental leave, and other mandated benefits where required by law.
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