About The Position

Davies North America is seeking a bilingual Transportation Claims Adjuster to investigate, evaluate, negotiate, and resolve personal auto and commercial transportation-related claims in accordance with company guidelines and regulatory requirements. Claims may include Collision, Cargo, Property Damage, Bodily Injury, and other Commercial Liability exposures arising from transportation operations. The role handles claims of increasing complexity depending on level and works with clients, insureds, attorneys, medical providers, and other stakeholders to support timely and accurate claim resolution. The position manages moderately complex claims involving attorney-represented bodily injury exposures, conducts more independent coverage analysis and claim strategy decisions, and may handle files with attorney representation and moderate litigation activity. The successful candidate demonstrates developing expertise in transportation claims and maintains regular, dependable attendance and availability during established work hours. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Requirements

  • At least 5 years of liability or transportation claims experience.
  • Fluent Spanish speaking and reading ability.
  • Claims adjusting licenses as required by jurisdiction, including active adjuster license(s).
  • Strong knowledge of liability claims handling practices.
  • Strong negotiation, analytical, and communication skills.
  • Ability to manage multiple claims while maintaining quality and service standards.
  • Proficiency with claims management systems and related technology.

Nice To Haves

  • Experience handling BI, CGL, or transportation-related claims.
  • Experience handling trucking claims, including DOT regulations and federal compliance.
  • Exposure to high-exposure or litigated claims.
  • Familiarity with cargo, environmental, or multi-party liability claims.
  • Multi-state claims handling experience.

Responsibilities

  • Investigate, evaluate, negotiate, and resolve personal auto and commercial transportation-related claims.
  • Handle claims that may include Collision, Cargo, Property Damage, Bodily Injury, and other Commercial Liability exposures.
  • Manage moderately complex claims involving attorney-represented bodily injury exposures.
  • Conduct coverage analysis and make claim strategy decisions with increased independence.
  • Handle files with attorney representation and moderate litigation activity as applicable.
  • Collaborate with clients, insureds, attorneys, medical providers, and other stakeholders to support timely and accurate claim resolution.
  • Maintain regular and dependable attendance and perform job responsibilities during established work hours.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with employer matching
  • Discretionary Time Off for exempt employees
  • Paid Time Off for non-exempt employees
  • Paid holidays
  • Life insurance
  • Short-term disability coverage
  • Long-term disability coverage
  • Paid sick leave, paid family leave, and paid parental leave where required by law
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