The Transit Dispatcher receives radio and/or telephone calls concerning building maintenance, transit operations, emergency situations, or inquiries from the general public. This position interviews callers to obtain information, and offers assistance on directions, procedures, and schedules; relays information to appropriate departmental personnel, such as building maintenance staff, parking control officers, transit bus drivers, and paratransit van drivers; records or enters information into logs and/or computer databases; compiles information from logs or databases into reports; receives deliveries from vendors and delivery services; and monitors visitor and employee entrance and exit of the property. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
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Career Level
Entry Level
Education Level
High school or GED