Transit Dispatcher II

County of KauaiShiprock Agency, AZ
$4,054Onsite

About The Position

Performs advanced-level dispatching duties for the County of Kauai Transportation Agency by operating a radio-telephone communication system; manages the deployment of bus operators, vehicles, and equipment; prioritizes and coordinates responses to service requests and emergencies; performs complex clerical tasks related to bus operations, including data analysis, report preparation, and record maintenance; ensures efficient and effective bus operations; and performs other related duties as required.

Requirements

  • A combination of education and experience substantially equivalent to graduation from high school
  • Four and one half (4 ½) years of work experience which included one (1) or a combination of the following: public contact, customer service, clerical duties, radio telephone or telephone switchboard operation, or dispatching.

Responsibilities

  • Operates a radio-telephone communication system to receive and transmit messages
  • Coordinates and prioritizes the dispatching of bus operators, vehicles, and equipment in response to service requests and emergencies
  • Analyzes service requests to determine the urgency and appropriate response
  • Ensures adherence to bus schedules, policies, and procedures
  • Monitors and logs the status and location of buses and operators
  • Prepares and maintains detailed records and reports on bus operations
  • Conducts data analysis to identify trends and improve operational efficiency
  • Answers inquiries from the public and provides information or refers to the appropriate authority
  • Schedules and confirms trip reservations, ensuring accuracy and efficiency in assignments
  • Prepares and composes complex letters, reports, and other documents
  • Maintains various files and records related to bus operations, such as vehicle and equipment logs, work orders, and time and leave records
  • Assists in the preparation of departmental payroll and related documents
  • Prepares purchase requisitions and checks invoices against receiving copies
  • Conducts periodic physical inventory of supplies, materials, and equipment

Benefits

  • 21 days of vacation leave
  • 21 days of sick leave
  • 13 paid holidays (14 in an election year)
  • FREE medical for your entire family!
  • Vested retirement benefits after 10 years of service!
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