Transit Dispatcher III

County of Kauai • Shiprock Agency, AZ

1d • $4,388 • Onsite

About The Position

Oversees the coordination and prioritization of responses to service requests and emergencies; supervises the deployment of transit personnel, materials, and equipment; ensures optimal efficiency and adherence to transit schedules and policies; mentors and provides guidance to lower-level dispatchers; performs complex clerical and administrative tasks related to transit operations, including data analysis, report preparation, and record maintenance; and performs other related duties as required.

Requirements

• A combination of education and experience substantially equivalent to graduation from high school
• Five and one half (5 ½) years of work experience which included one (1) or a combination of the following: public contact, customer service, clerical duties, radio telephone or telephone switchboard operation, or dispatching

Responsibilities

• Operates and oversees the operation of a radio-telephone communication system to receive and transmit messages for public transportation and paratransit services
• Supervises and coordinates the dispatching of transit personnel, materials, and equipment in response to service requests and emergencies
• Prioritizes and makes decisions on complex and critical dispatching situations
• Provides leadership, training, and guidance to lower-level dispatchers
• Ensures adherence to transit schedules, policies, and procedures
• Monitors and logs the status and location of transit vehicles and personnel
• Prepares and maintains detailed records and reports on transit operations
• Conducts data analysis to identify trends, improve operational efficiency, and inform strategic planning
• Answers inquiries from the public and provides information or refers to the appropriate authority
• Schedules and confirms trip reservations for public transportation and paratransit services, ensuring accuracy and efficiency in assignments
• Prepares and composes complex letters, reports, and other documents
• Maintains various files and records related to transit operations, such as vehicle and equipment logs, work orders, and time and leave records
• Assists in the preparation of departmental payroll and related documents
• Prepares purchase requisitions and checks invoices against receiving copies
• Conducts periodic physical inventory of supplies, materials, and equipment
• Participates in the development and implementation of policies and procedures
• Performs other related duties as required

Benefits

• 21 days of vacation leave
• 21 days of sick leave
• 13 paid holidays (14 in an election year)
• FREE medical for your entire family!
• Vested retirement benefits after 10 years of service!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED