Hourly Transit Dispatcher
About The Position
The Transit Dispatcher receives radio and/or telephone calls concerning building maintenance, transit operations, emergency situations, or inquiries from the general public. This position interviews callers to obtain information, and offers assistance on directions, procedures, and schedules; relays information to appropriate departmental personnel, such as building maintenance staff, parking control officers, transit bus drivers, and paratransit van drivers; records or enters information into logs and/or computer databases; compiles information from logs or databases into reports; receives deliveries from vendors and delivery services; and monitors visitor and employee entrance and exit of the property. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Requirements
- Formal education equivalent of a high school diploma.
- Two years of experience in operating communication equipment or related area.
- Ability to operate communications equipment.
- Ability to maintain logs and records.
- Ability to communicate in oral and written form.
- Proof of legal authority to work in the United States on the first day of employment.
Nice To Haves
- Knowledge of communication procedures and federal rules and regulations concerning radio and telephone transmissions.
Responsibilities
- Receives radio and/or telephone calls concerning building maintenance, transit operations, emergency situations, or inquiries from the general public.
- Interviews callers to obtain information, and offers assistance on directions, procedures, and schedules.
- Relays information to appropriate departmental personnel, such as building maintenance staff, parking control officers, transit bus drivers, and paratransit van drivers.
- Records or enters information into logs and/or computer databases.
- Compiles information from logs or databases into reports.
- Receives deliveries from vendors and delivery services.
- Monitors visitor and employee entrance and exit of the property.
- Creates and maintains collegial, harmonious working relationships with others.
Benefits
- University contributions to health, dental, life and disability insurance
- Tuition waivers for employees and their families
- 12 official holidays
- Immediate leave accrual
- Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
