Transformation Leads Regional Manager

OpenAI•San Francisco, CA

6d•$374,000 - $436,000•Onsite

About The Position

The Transformation Leads Regional Manager manages OpenAI’s Transformation Leads team in America West while personally advising senior customers at the Executive Briefing Center in San Francisco. The role helps executives and Heads of AI develop business reinvention roadmaps through leadership advisory and collaborative design, with the goal of advancing new business models, process redesign, and culture change. The manager is based in San Francisco and meets customers across the US West region. The role leads executive and change workshops, represents OpenAI in public and private forums, communicates insights from customer work, and partners with account teams and technical and deployment colleagues. It also builds and manages the West team, supports and coaches its members, and shares successful approaches with regional peers and partners. The work includes helping customers develop governance systems to lead AI-related change.

Requirements

Experience helping executives rethink a product, service, or way of working with AI, and explaining what people changed, what the customer learned, and how the work tied to concrete value realization.
Ability to inspire large audiences and earn the trust of Fortune 100 executive teams.
Ability to ask insightful questions and adapt to fluid internal and customer situations within tight delivery schedules.
Use of AI and ability to turn ambitious ideas into small, credible customer tests in minutes across industries, lines of business, or functions.
Experience managing customer-facing teams while personally leading customer work.
Ability to describe a successful decision made independently by someone coached by the candidate.

Responsibilities

Manage the Transformation Leads team in America West while carrying personal customer engagements.
Advise senior customers at the Executive Briefing Center in San Francisco and help leadership teams reach actionable decisions on business or cultural questions.
Design and own follow-on workshops when customers need deeper work.
Lead executive workshops in which leaders try AI on their own work.
Facilitate change workshops that bring together people who do the work to redesign processes, question incentives, or test new offerings; agree on who will try changes and how results will be evaluated.
Represent OpenAI at large-audience events and smaller leadership meetings.
Develop original ideas from customer work and communicate them through talks and internal and external media, including blog articles and podcasts.
Bring Product concrete examples of how customer needs are changing.
Work with account teams on customer plans, coordinating with Applied AI Architects, Forward-Deployed Engineers, and Deployment Leads on technical work and rollout.
Build and manage the West team, assign priorities, provide guidance and support, and coach team members.
Share successful approaches with regional peers and partners.
Help customers develop governance systems to lead current and future change.