Transfer Nurse, Transfer Center

Sutter Health•Sacramento, CA

2d•$87 - $121

About The Position

The Transfer Nurse provides clinical expertise, medical communication, and quality assessment to support successful and timely patient transfers and transport, as well as direct admissions to and from affiliate facilities. The nurse acts as the single point of contact to facilitate transfer and transport arrangements, admission, and patient placement. The role also serves as a liaison to physicians, hospitals, and other care providers seeking to refer patients.

Requirements

Graduate of an accredited school of nursing.
California Registered Nurse (RN) licensure upon hire.
Knowledge of patient-care principles and practices, including the ability to understand medical diagnoses and treatment information.
Knowledge of InterQual or related admissions criteria for assessing medical necessity.
Knowledge of applicable healthcare legislative and regulatory guidelines, including HIPAA, The Joint Commission (TJC), and EMTALA.
Familiarity with managed care terminology.
Ability to define issues, collect data, establish facts, and draw valid conclusions.
Collaboration skills to share information and work with stakeholders to solve problems and achieve desired outcomes.
Customer-service focus in decisions and actions.
Verbal and written communication skills, including tact and diplomacy and the ability to present information to varied audiences.
Organizational skills to manage or reprioritize activities and projects, meet deadlines, and remain responsive.
Ability to maintain effective working relationships with people contacted while performing required duties.
Ability to work effectively in a dynamic, fast-paced environment with changing business priorities.
Ability to use essential applications and databases associated with the role.

Nice To Haves

Five years of recent relevant experience in critical care, the Emergency Department, a Transfer Center, or as a Nurse Supervisor.
Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment.

Responsibilities

Provide clinical expertise, medical communication, and quality assessment for patient transfers, transport, and direct admissions.
Serve as the single point of contact for transfer and transport arrangements and the admission and placement process.
Liaise with physicians, hospitals, and other care providers referring patients.
Recognize emergency or high-priority situations and take appropriate, immediate action.
Assess medical necessity using InterQual or related admissions criteria.
Maintain confidentiality when handling sensitive information.
Provide feedback and input to improve workflows and processes.