Transfer Nurse, Transfer Center

Sutter Health•Sacramento, CA

2d•$87 - $121

About The Position

The Transfer Nurse provides clinical expertise, medical communication, and quality assessment to support successful and timely patient transfers, transportation, and direct admissions to and from affiliate facilities. The nurse serves as the single point of contact for arranging patient transfers and transportation and facilitating the admission and placement process. This role also acts as a liaison to physicians, hospitals, and other care providers seeking to refer patients.

Requirements

Graduate of an accredited school of nursing.
California Registered Nurse (RN) license upon hire.
Knowledge of patient-care principles and practices, including the ability to understand medical diagnoses and treatment information.
Knowledge of InterQual or related admission criteria for assessing medical necessity.
Knowledge of applicable healthcare legislative and regulatory guidelines, including HIPAA, The Joint Commission requirements, and EMTALA.
Familiarity with managed care terminology.
Ability to define issues, collect data, establish facts, and draw valid conclusions.
Strong collaboration skills and the ability to share information and cooperate with stakeholders.
Customer-service focus in decisions and actions.
Verbal and written communication skills, including tact and diplomacy and the ability to present information to varied audiences.
Organizational skills to manage and reprioritize work to meet deadlines.
Ability to establish and maintain effective working relationships.
Respect for cultural and linguistic differences and commitment to an inclusive work environment.
Initiative in providing feedback to improve workflows and processes.
Ability to work effectively in a dynamic, fast-paced environment with changing priorities.
Ability to handle confidential and sensitive information discreetly.
Ability to use essential applications and databases associated with the role.

Nice To Haves

Five years of recent relevant experience in critical care, the Emergency Department, a Transfer Center, or as a Nurse Supervisor.

Responsibilities

Provide clinical expertise, medical communication, and quality assessment for patient transfers, transportation, and direct admissions.
Serve as the single point of contact for arranging patient transfers and transportation.
Facilitate the admission and patient placement process.
Liaise with physicians, hospitals, and other care providers referring patients.
Assess medical necessity using InterQual or related admission criteria.
Recognize emergency or high-priority situations and take appropriate immediate action.
Collaborate with stakeholders to resolve problems and achieve desired outcomes.
Manage and reprioritize activities and projects to meet deadlines while maintaining responsiveness.
Maintain confidentiality when handling sensitive information and provide feedback to improve workflows and processes.