Funeral Home Transfer Care Specialist

Foundation Partners Group•Colorado Springs, CO

About The Position

As a Transfer Care Specialist, you are often the first point of contact for families while transporting the deceased from nursing homes, hospitals, residences, or coroner’s offices to the funeral home. As a representative of the funeral home, you are expected to remain composed in challenging situations and treat families with compassion and kindness. The role requires a valid state-issued driver’s license and clean driving record, the ability to safely lift 100 pounds, and availability for irregular on-call hours, including nights and weekends. You may also fill in for funeral attendants and full-time staff shifts, drive a hearse as needed, and perform other duties such as washing vehicles.

Requirements

  • At least 21 years old.
  • Valid state-issued driver’s license with a clean driving record.
  • Ability to safely lift 100 pounds.
  • Knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Composure and compassion.
  • Ability to follow detailed instructions and receive and apply constructive feedback with a positive attitude.
  • Ability to establish and maintain effective internal and external work processes.
  • Familiarity with GPS or direction apps.

Responsibilities

  • Respectfully answer questions and direct families to appropriate resources upon arrival and departure for transfer of the decedent.
  • Transport the deceased safely from nursing homes, hospitals, residences, or coroner’s offices to the funeral home, navigating local roads and highways in varying traffic, times of day or night, and weather conditions.
  • Complete paperwork correctly and on time in accordance with relevant laws and regulations.
  • Receive instructions for multiple tasks, determine an appropriate order, and complete tasks promptly.
  • Maintain a neat and presentable appearance and perform other projects and duties as needed, such as washing vehicles.
  • Be available for irregular on-call hours, including nights and weekends, and fill in for funeral attendants and full-time staff shifts to drive a hearse as needed.
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