Funeral Home Transfer Care Specialist

Foundation Partners Group • Redwood City, CA

2d

About The Position

As a Transfer Care Specialist, you are often families’ first point of contact while transporting the deceased from nursing homes, hospitals, residences, or coroner’s offices to the funeral home. As a representative of the funeral home, you are expected to remain composed in challenging situations and interact with families with compassion and kindness. The role also includes completing required paperwork, filling in for funeral attendants and full-time staff shifts to drive a hearse as needed, and performing other projects and duties such as washing vehicles. The position requires on-call availability for irregular hours, including nights and weekends.

Requirements

• Be at least 21 years old.
• Have a valid state-issued driver's license and a clear driving record.
• Be able to safely lift 100 pounds.
• Have knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Demonstrate composure and compassion.
• Follow detailed instructions and receive and apply constructive feedback with a positive attitude.
• Establish and maintain effective internal and external work processes.

Responsibilities

• Respectfully answer families’ questions and direct them to appropriate resources upon arrival and departure for a transfer.
• Transport the deceased safely over local roads and highways in varying traffic, times of day or night, and weather conditions; use GPS or direction apps as needed.
• Be available for irregular on-call hours, including nights and weekends, and fill in for funeral attendants and full-time staff shifts to drive a hearse as needed.
• Complete paperwork correctly and promptly in accordance with relevant laws and regulations.
• Receive instructions for multiple tasks, determine their appropriate order, and complete them promptly.
• Maintain a neat and presentable appearance.
• Perform other projects and duties as needed, such as washing vehicles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed