Funeral Home Transfer Care Specialist

Foundation Partners Group • Lacey, WA

4d

About The Position

As a Transfer Care Specialist, you are often the first point of contact for families while transporting the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As a representative of the funeral home, you are expected to maintain composure in challenging situations and treat families with compassion and kindness. The role requires safely lifting 100 pounds and holding a valid state-issued driver's license with a clean driving record.

The position involves respectful interactions with families, safe transportation in varying road, traffic, time-of-day, and weather conditions, and completing required paperwork accurately and on time. The specialist must be available for irregular on-call hours, including nights and weekends, and may fill in for funeral attendants and full-time staff shifts to drive a hearse. Other duties may include washing vehicles and completing additional projects as needed.

Requirements

• Must be at least 21 years old.
• Valid state-issued driver's license with a clean driving record.
• Ability to safely lift 100 pounds.
• Knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Composure and compassion in challenging situations.
• Ability to follow detailed instructions and receive and apply constructive feedback with a positive attitude.
• Ability to establish and maintain effective internal and external work processes.
• Familiarity with GPS or direction apps.

Responsibilities

• Respectfully answer families' questions and direct them to appropriate resources upon arrival and departure for transfer of the decedent.
• Transport the deceased safely from nursing homes, hospitals, residences, or coroner's offices to the funeral home, navigating local roads and highways in varying traffic, time-of-day, and weather conditions.
• Be available for irregular on-call hours, including nights and weekends.
• Fill in for funeral attendants and full-time staff shifts to drive a hearse as needed.
• Ensure paperwork is completed correctly and promptly in accordance with relevant laws and regulations.
• Receive instructions for multiple tasks, determine the ideal order, and complete them promptly.
• Maintain a neat and presentable appearance.
• Perform other projects and duties as needed, such as washing vehicles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed