Funeral Home Transfer Care Specialist

Foundation Partners Group • Lacey, WA

4d

About The Position

As a Transfer Care Specialist, you are often the first point of contact for families while transporting the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As a funeral home representative, you are expected to remain composed in challenging situations and to act with compassion and kindness. The position requires being at least 21 years old, safely lifting 100 pounds, and holding a valid state-issued driver's license with a clean driving record.

The role involves working irregular, on-call hours, including nights and weekends, and filling in for funeral attendants and full-time staff shifts to drive a hearse as needed. Duties also include completing paperwork accurately and promptly, following detailed instructions, prioritizing multiple tasks, maintaining a neat and presentable appearance, and performing other duties such as washing vehicles.

Requirements

• Be at least 21 years old.
• Hold a valid state-issued driver's license with a clean driving record.
• Be able to safely lift 100 pounds.
• Have knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Demonstrate composure and compassion.
• Be able to follow detailed instructions and receive and apply constructive feedback with a positive attitude.
• Be able to establish and maintain effective internal and external work processes.
• Be familiar with GPS or direction apps.

Responsibilities

• Respectfully answer families' questions and direct them to appropriate resources during arrival and departure for transfer of the decedent.
• Transport the deceased safely from nursing homes, hospitals, residences, or coroner's offices to the funeral home, navigating local roads and highways in varying traffic, times of day or night, and weather conditions.
• Work irregular on-call hours as needed, including nights and weekends.
• Fill in for funeral attendants and full-time staff shifts to drive a hearse as needed.
• Complete paperwork correctly and promptly in accordance with relevant laws and regulations.
• Receive instructions for multiple tasks, determine their ideal order, and complete them promptly.
• Maintain a neat and presentable appearance.
• Perform other projects and duties as needed, such as washing vehicles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed