Funeral Home Transfer Care Specialist

Foundation Partners Group • Redwood City, CA

2d

About The Position

As a Transfer Care Specialist, you are often families’ first point of contact while transporting the deceased from nursing homes, hospitals, residences, or coroner’s offices to the funeral home. As a funeral home representative, you are expected to maintain composure in challenging situations and interact with families with compassion and kindness. The role requires being at least 21 years old, safely lifting 100 pounds, and holding a valid state-issued driver’s license with a clean driving record.

The position involves respectful interactions with families, safe transport in varying road, traffic, time-of-day, and weather conditions, and completing paperwork accurately and promptly in accordance with relevant laws and regulations. It also requires availability for irregular on-call hours, including nights and weekends, and filling in for funeral attendants and full-time staff shifts to drive a hearse as needed. Other duties may include washing vehicles and completing additional projects as needed.

Requirements

• Be at least 21 years old.
• Hold a valid state-issued driver’s license and have a clean driving record.
• Be able to safely lift 100 pounds.
• Have knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Demonstrate composure and compassion.
• Be able to follow detailed instructions and receive and apply constructive feedback with a positive attitude.
• Be able to establish and maintain effective internal and external work processes.

Nice To Haves

• Familiarity with GPS or direction apps.

Responsibilities

• Respectfully answer families’ questions and direct them to appropriate resources upon arrival and departure for transfer of the decedent.
• Transport the deceased safely from nursing homes, hospitals, residences, or coroner’s offices to the funeral home, navigating local roads and highways in varying traffic, time-of-day, and weather conditions.
• Work irregular on-call hours as needed, including nights and weekends.
• Fill in for funeral attendants and full-time staff shifts to drive a hearse as needed.
• Complete paperwork correctly and promptly in accordance with relevant laws and regulations.
• Receive instructions for multiple tasks, determine their ideal order, and complete them promptly.
• Maintain a neat and presentable appearance.
• Perform other projects and duties as needed, such as washing vehicles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed